{"id":7407,"date":"2016-05-06T17:26:02","date_gmt":"2016-05-06T06:26:02","guid":{"rendered":"http:\/\/getblys.com.au\/?page_id=7407"},"modified":"2026-02-13T20:44:39","modified_gmt":"2026-02-13T09:44:39","slug":"faqs-for-therapist","status":"publish","type":"page","link":"https:\/\/getblys.com\/uk\/provider\/faqs-for-therapist\/","title":{"rendered":"FAQs For Therapists"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;5%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536209361485{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #000000;\"><strong>GETTING STARTED<\/strong><\/span><\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\"><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536150694274{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DOES BLYS WORK FOR THERAPISTS?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys allows clients to get Australia\u2019s best massages delivered to their homes, hotels or work. No phone calls, no cash payments, no stress about finding the right therapist or making the journey to the clinic. Clients simply make their booking online on our website or app \u2013 we then match them with one of our qualified therapists.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">After going through the application and onboarding process, successful therapists are then given access to our therapist app where they receive notifications for new jobs.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys makes life a lot easier for its therapists as well, by handling the less-exciting aspects of your practice (marketing, scheduling, payments, customer service and other admin work), so that you can concentrate on what you love doing \u2013 your practice. To be able to provide you our platform and services, we charge a small fee for every booking.<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536150808280{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT IS THE PROCESS WHEN APPLYING\u00a0FOR BLYS?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">There are 2 ways to apply to be a therapist with Blys.<\/span><\/p>\n<p><span style=\"color: #808080;\">1. You can download our therapist app directly onto your phone via these links below &amp; sign up:<\/span><\/p>\n<ul>\n<li dir=\"ltr\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"https:\/\/itunes.apple.com\/au\/app\/blys-therapist\/id1321744681?mt=8\">Blys Therapist App for iPhone<\/a><\/span><\/li>\n<li dir=\"ltr\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=au.com.getblys.BlysTherapist\">Blys Therapist App for Android<\/a><\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Once you signed up through the app, log on to our website at\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/my-account\">https:\/\/getblys.com\/uk\/my-account<\/a>\u00a0(with the same email and password you used to sign up), and complete your application by submitting your documents.\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">2. Apply online through our website at\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/apply\/\">https:\/\/getblys.com\/uk\/apply\/<\/a><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">These are the documents you\u2019ll need to provide\/upload:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Proof of Qualifications<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Proof of Insurance<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Australian Business Number, ABN<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Current Police Check<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">After we have received all of your documents, our local manager in your city will give you a call to schedule an in-person onboarding session, which includes an assessment on these 3 key areas:<\/span><\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Your equipment<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Your professionalism<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">A practical test to assess your technique &amp; general knowledge<\/span><\/p>\n<\/li>\n<\/ol>\n<p><span style=\"color: #808080;\">Successful therapist will then be given access to our platform. Our team will activate your account immediately after the onboarding session.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536150910288{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT&#8217;S INCLUDED IN STANDARD SERVICE?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">A standard service (e.g. the fee we collect from client) includes;<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">travel and parking,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">professional massage table or chair (if required),<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">fresh towels,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">natural massage oil (We highly recommend staying away from synthetic oils &#8211; such as baby oil),<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">music,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">and full body massage (unless the client specified any focus area)<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">60min booking means 60min on the table, so please allow 10-min on each side for set-up &amp; pack-up.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">For hotel bookings, our Operations Team calls the hotel immediately after receiving the booking and try to organise parking for you, however we can\u2019t guarantee parking as some hotels simply don\u2019t offer parking to guests or staff. In any case, we charge hotel clients $20 (per therapist) extra to cover our additional operational costs + to help you with parking since it can be difficult to find parking around hotels.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Our team tries to organise parking for corporate\/event bookings as well, however we cannot guarantee that parking will be available as it depends on location and client. Ultimately, as the service provider, travel to &amp; from the client is up to you. (Please remember that you can claim your travel and parking expenses at the end of the year as they are tax-deductable business expenses)<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1528973529777{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #333333;\">WHAT\u2019S THE DIFFERENCE BETWEEN RELAXATION, DEEP TISSUE, SPORTS, AND PREGNANCY MASSAGE?<\/span><\/p>\n<p><span style=\"color: #808080;\">Everyone seems to have their own ideas about what each of those words mean. We&#8217;ve come up with some basic definitions so that we&#8217;re all on the same page.\u00a0<\/span><\/p>\n<p><span style=\"color: #808080;\"><strong>Relaxation\u00a0<\/strong>&#8211; The main goal for this massage is to relax the client fully. You would typically use long strokes that create a nice overall flow over the whole body. You may target a few trigger points if the client wants that, but you wouldn&#8217;t attack them with full force unless the client says it is ok.\u00a0<\/span><\/p>\n<p><span style=\"color: #808080;\"><strong>Deep Tissue\u00a0<\/strong>&#8211; This is still a full-body massage, but using a bit more pressure. You can target more trigger points and really aim to get those knots out while still making the client feel like you covered the entire body.<\/span><\/p>\n<p><span style=\"color: #808080;\"><strong>Sports\u00a0<\/strong>&#8211; Typically, the goal for this modality of massage is to help with recurring tightness or problems due to sports, training, or everyday activity and use. You might do some assessments before and after, some stretches, and maybe some active release techniques during the massage. The client may want the massage targeted specifically to those problem areas as opposed to getting to the entire body.<\/span><\/p>\n<p><span style=\"color: #808080;\"><strong>Pregnancy\u00a0<\/strong>&#8211; This type of massage is for women who are more than 12 weeks pregnant and is performed while the client is lying on their side. It&#8217;s best to\u00a0make the client comfortable using pillows under the head and in between the legs. You should probably avoid using essential oils, and only use a lighter pressure avoiding trigger points altogether. The main purpose of this massage is for the mum-to-be to feel relaxed and pampered.<\/span><\/p>\n<p><span style=\"color: #808080;\">Because no one really has the same definition of what each word means, the most important thing is to communicate with your client before and during the massage to ensure they get exactly the type of massage that they are looking for. Communication is key!<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536151084603{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]I\u00a0WORK\u00a0FOR A CLINIC, CAN I STILL GET BOOKINGS FROM BLYS?<\/p>\n<p><span style=\"color: #818181;\">Absolutely!<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As the owner of your own business which you operate under your own ABN, you have the full control over when and where you work or accept bookings through our platform. You\u2019re your own boss!<\/span><\/p>\n<p><span style=\"color: #808080;\">Our\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/terms\/service-provider-agreement\/\">Licence Agreement<\/a>\u00a0is non-exclusive, which means you\u2019re completely free to work wherever you want whilst you\u2019re an active member of our platform.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536151154507{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHAT&#8217;S INCLUDED IN THE LICENSE AGREEMENT WITH BLYS?<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Here are the basics:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys is a technology service provider that allows Customers to request and book a massage and provides the platform for Therapists to accept those booking requests.\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys allows the Therapist access to our platform to receive those booking requests as well as taking care of technology, marketing, scheduling, payments, customer service and other admin work. In exchange for access to our platform and services, we charge a small fee for each booking.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">To find the full agreement follow this link:\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/terms\/service-provider-agreement\/\">License Agreement<\/a><\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1751542635792{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DOES THE BLYS THERAPIST APP WORK?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p><span style=\"font-weight: 400; color: #808080;\">Here you&#8217;ll find answers to all of your questions about the app:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">How do I go &#8220;online&#8221;?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">How do I set my modalities?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">What do I do after accepting a job?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">How do I &#8220;complete&#8221; a job?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">What if the client wants to extend?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #808080;\">And so much more&#8230;.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1530077498099{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHERE CAN I FIND RELAXING MUSIC?<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">Music makes the massage experience more enjoyable and relaxing, so we ask our therapists to have music during every massage.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">There are several ways to do this. Some therapists prefer to have portable speakers, and some prefer to use their phones only. Whichever works for you.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">If you&#8217;re playing music from your phone, you can download music directly onto the phone, or there are many free meditation music apps you can use that don&#8217;t require internet access.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">Spotify is also a favorite with our therapists. However, ads really ruin the relaxation experience, so\u00a0we recommend that you pay the $11.99 a month for the premium edition. But, it is a tax write off since it&#8217;s for your business! <\/span><\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">If you&#8217;re playing music from your phone, make sure you switch it to Airplane Mode so no calls or notifications come through during the session allowing the client to have an uninterrupted and relaxing experience.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536151356027{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]DO YOU RECOMMEND USING SHEETS OR TOWELS FOR THE MASSAGE?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p class=\"text-live\"><span style=\"color: #808080;\">We&#8217;ve gotten a lot of feedback from our clients, and they always prefer when the therapists use sheets.\u00a0<\/span><\/p>\n<p class=\"text-live\"><span style=\"color: #808080;\">Benefits of sheets vs towels:<\/span><\/p>\n<ul>\n<li class=\"text-live\"><span style=\"color: #808080;\">Draping is Easier- Because sheets are so much bigger it is easier to ensure that all parts of the clients, except the one you are currently working on, stay fully covered. This makes them feel less self-conscious, and it also keeps them warmer when their toes or the side of their arm isn&#8217;t sticking out.<\/span><\/li>\n<li class=\"text-live\"><span style=\"color: #808080;\">Less to Carry- Sheets are so much lighter than towels. They will shrink your massage bag by at least 1\/2.\u00a0<\/span><\/li>\n<li class=\"text-live\"><span style=\"color: #808080;\">Easier to Wash- You can fit more sets of sheets into the washer, and they dry in 1\/3 of the time towels take.\u00a0<\/span><\/li>\n<li class=\"text-live\"><span style=\"color: #808080;\">Cheaper- You can buy a set of twin\/single sheets at Kmart for $17. One oversized towel will cost you from $10- $20, depending where you get it.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #808080;\">Tip: For those who use the face hole built into the table, simply cut a hole in the fitted sheet for their face to go into. I do recommend you sew up the edges of the hole so that it looks nicer.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1530078078620{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT\u00a0KIND OF OIL SHOULD I USE\u00a0FOR THE MASSAGE?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p class=\"text-live\"><span style=\"color: #808080;\">We recommend using any oil with a natural base that you wish.\u00a0<\/span><\/p>\n<p class=\"text-live\"><span style=\"color: #808080;\">However, if you do choose to use sweet almond oil or a blend with essential oils just be sure to also have a\u00a0plain alternative as well in case your client has any allergies or is pregnant.<\/span><\/p>\n<\/div>\n<p class=\"text-live\"><span style=\"color: #808080;\">It&#8217;s always best to be prepared than to be caught without an oil you can use!<\/span><\/p>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536152034470{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]DO I NEED TO PROVIDE MY OWN CLIENT INTAKE FORM?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">We highly recommend that you keep your own client forms and notes about each client.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Your insurance company or health fund may require that form if a client makes a claim against you, and they might not cover you if you do not have it.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We have put together this basic intake form in case you need one. Just add your name to it to personalise it to your own business:<\/span><\/p>\n<ul>\n<li dir=\"ltr\"><a href=\"https:\/\/static.getblys.com.au\/wp-content\/uploads\/2016\/05\/Massage-Intake-Form.pdf\">Client Intake Form<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536152166354{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DOES THE BOOKING START TIME WORK?<\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">The times you see in the app always indicate the earliest &amp; the latest start times. (e.g. you can arrive at client location anytime in between)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Wednesday, July 27 @ 1:00pm \u2013 4:00pm<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u2014\u2014\u2014\u2014\u2013<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">When you tap \u2018Accept\u2019, your therapist app will prompt you to confirm your time of arrival. Simply select your time of arrival when prompted, and our system will automatically notify the client with a text message that includes your name and time of arrival.<\/span><\/p>\n<p dir=\"ltr\"><a class=\"image-enlarge-link\" href=\"https:\/\/lh6.googleusercontent.com\/dLW1d3p3HI0AHkwOdGF5ZW5GhjIhtbWwjC2Zy25tsxM17QQHRQ909MGZw7Mck4YgIKe2DlPeUvdtVbZbmPdG-8LHucSSUZzzINC4kbZPHhqUxcwem1-v29zz9NzcqZxIfsD54jf9\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh6.googleusercontent.com\/dLW1d3p3HI0AHkwOdGF5ZW5GhjIhtbWwjC2Zy25tsxM17QQHRQ909MGZw7Mck4YgIKe2DlPeUvdtVbZbmPdG-8LHucSSUZzzINC4kbZPHhqUxcwem1-v29zz9NzcqZxIfsD54jf9\" alt=\"Blys massage therapist app - accept - step 3\" \/><\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536152351044{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHAT&#8217;S THE MOST APPROPRIATE TIME TO CONTACT THE CLIENT DIRECTLY?<\/span><\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Our system sends automated notifications (email, in-app push notification, or text message) to clients when;<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">they first place their booking request online,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">their booking is accepted by a therapist,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">their therapist taps \u2018on way\u2019 button in the app,<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">and when the job is \u2018completed\u2019 by the therapist in the therapist app.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">This means there\u2019s no need for you to communicate directly with the client as the communication is already handled by the Blys team and the platform.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The only occasion\/time that you may be required to communicate with the client is when you\u2019re \u2018on your way\u2019 to the appointment and need some help with address or parking\/door number, or if you\u2019re running a few minutes late to your appointment. This can be done by tapping the \u2018Contact Client\u2019 button in your therapist app \u2013 which appears after you tap \u2018On way\u2019.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><a class=\"image-enlarge-link\" style=\"color: #808080;\" href=\"https:\/\/lh6.googleusercontent.com\/OTcWO0ehb9Km1vk1kvJJL3bdwRJvwyk2ZIgjyAswoRIw5ZJ33ImhZIi1sskKo45JgAUe12KcoFR_jbNGBZlc4XbG2s-X7HIs3Ix5tgktZtULbSSGIiCr5mOtq_ejmWu0EpsdxpWo\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh6.googleusercontent.com\/OTcWO0ehb9Km1vk1kvJJL3bdwRJvwyk2ZIgjyAswoRIw5ZJ33ImhZIi1sskKo45JgAUe12KcoFR_jbNGBZlc4XbG2s-X7HIs3Ix5tgktZtULbSSGIiCr5mOtq_ejmWu0EpsdxpWo\" alt=\"Blys massage therapist app - booking item page - contact client cta\" \/><\/a><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You also don\u2019t need to send a courtesy confirmation text to the customer after you accepted the job. As outlined above, that\u2019s handled by our platform.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The idea here is to ensure we don\u2019t create unnecessary texts\/calls back and forth between the customer and Blys and therapist. One of Blys\u2019s core promises to its customers is that we offer a seamless booking experience that removes the need to make calls to therapists. Our vision for Blys is \u2013 to make getting a professional massage a 1-hour process. Minimising communication between clients and therapists is an important part of that promise.<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536152652534{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">AM I RESPONSIBLE FOR PROVIDING AND MAINTAINING MY OWN EQUIPMENT THAT I USE FOR BLYS JOBS?<\/span><\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Yes.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As the owner of your own mobile massage business, so you are responsible for providing and maintaining all of your own equipment used to run that business. (Please keep in mind that all equipment purchases and repairs are tax-deductible as they are business expenses for you.)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can find more about this in the<\/span>\u00a0<a href=\"https:\/\/getblys.com\/uk\/terms\/service-provider-agreement\/\">License Agreement<\/a>.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1770975576884{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #808080;\"><span style=\"color: #000000;\">I HAVE THE APP, BUT I&#8217;M NOT RECEIVING ANY BOOKING NOTIFICATIONS. AM I DOING SOMETHING WRONG?<\/span><br \/>\n<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">There could be two reasons for that;<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">You\u2019re offline. Check your phone settings to make sure your location setting is ON, and your status in \u00a0the\u201dAccount\u201d page of your app is set to ONLINE.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><a class=\"image-enlarge-link\" style=\"color: #808080;\" href=\"https:\/\/lh4.googleusercontent.com\/QzjTJsKZzmaExyqh9IaTjSd_th5SkJXcSblZKq0_IZItykqxHjog6u05BOMU2Rh55AFMLXzC-UhG4EgH8vJuSoCDUxFm0ZJZYIqEkEVe5dLGt9FhyoFGhbx8Vbn_0vrv_PZCkaYV\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh4.googleusercontent.com\/QzjTJsKZzmaExyqh9IaTjSd_th5SkJXcSblZKq0_IZItykqxHjog6u05BOMU2Rh55AFMLXzC-UhG4EgH8vJuSoCDUxFm0ZJZYIqEkEVe5dLGt9FhyoFGhbx8Vbn_0vrv_PZCkaYV\" alt=\"Blys massage therapist app - account page - going online\" \/><\/a><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">The demand (new booking requests) in your area is low. We kindly ask you to be patient \u2013 we\u2019re working hard to reach out to all potential clients in your area and to make sure your phone is beeping every minute with job requests!<\/span><\/p>\n<\/li>\n<\/ul>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Some (very very few) Android devices may be blocking push notifications from some apps \u2013 potentially including the job alerts from the Blys Therapist App.This seems to be due to a device limitation and settings.Unfortunately, Blys can\u2019t determine or change your device settings (we can only control the therapist app), but here\u2019s some info that may be helpful:The exact steps for this process will vary depending on your device model, but a good starting point would be finding Autostart (or on some models it\u2019s called Autolaunch, or Startup Manager, or Background App Management) screen in Settings of your device.There you\u2019ll need to make sure that Blys Therapist app is marked as \u2018Allowed\u2019.These links may be helpful as well:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><a href=\"http:\/\/nine-faq.9folders.com\/articles\/8772-how-to-manage-autostart-service-on-the-xiaomi-deviceshttps:\/\/www.asus.com\/support\/FAQ\/1013752\/https:\/\/www.isunshare.com\/android\/how-to-control-startup-apps-on-huawei-android.html\"><span style=\"color: #808080;\">http:\/\/nine-faq.9folders.com\/articles\/8772-how-to-manage-autostart-service-on-the-xiaomi-devices<\/span><\/a><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><a href=\"http:\/\/nine-faq.9folders.com\/articles\/8772-how-to-manage-autostart-service-on-the-xiaomi-deviceshttps:\/\/www.asus.com\/support\/FAQ\/1013752\/https:\/\/www.isunshare.com\/android\/how-to-control-startup-apps-on-huawei-android.html\"><span style=\"color: #808080;\">https:\/\/www.asus.com\/support\/FAQ\/1013752\/<\/span><\/a><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><a href=\"http:\/\/nine-faq.9folders.com\/articles\/8772-how-to-manage-autostart-service-on-the-xiaomi-deviceshttps:\/\/www.asus.com\/support\/FAQ\/1013752\/https:\/\/www.isunshare.com\/android\/how-to-control-startup-apps-on-huawei-android.html\"><span style=\"color: #808080;\">https:\/\/www.isunshare.com\/android\/how-to-control-startup-apps-on-huawei-android.html<\/span><\/a><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">There are only a couple of phones in the market that have this setting, so you\u2019re probably fine \u2013 but it\u2019s worth checking so you don\u2019t miss out on any jobs.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you have any other questions relating to technical issues, feel free to contact our operations team at\u00a0<a style=\"color: #808080;\" href=\"mailto:hello@getblys.com.au\" rel=\"noreferrer noopener\">hello@getblys.com.au<\/a>.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536153226420{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #000000;\">SHOULD I PROACTIVELY TRY TO UPSELL TO THE CLIENT WHEN I&#8217;M WITH THE CLIENT?<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">No.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys respects its customers\u2019 preferences, and always strives to deliver to those preferences and expectations.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We don\u2019t like to complicate the user experience by making offers to the customer during treatment.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Ultimately \u2013 we want customers to make those decisions related to their appointment (massage length, type\u2026etc.) when they\u2019re making their booking online, not when they\u2019re completely relaxed on a massage table, removed from their daily thoughts for a brief moment.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The rule of thumb is; as a therapist your primary focus should always be providing the best service possible \u2013 an outcome of which will either be an extension of the booking, a rebooking or a 5-star rating.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536153604350{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #000000;\">WHAT IF THE CLIENT WANTS TO EXTEND THE SESSION?<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">It\u2019s a common occurrence for our customers to ask our therapists to add extra 30min at the end of their treatment. (we can\u2019t blame them, they\u2019re getting the best massage they\u2019ve ever had!)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If a client asks you to extend the treatment, and if you\u2019re available (e.g. you don\u2019t have another appointment that might be at risk), then all you have to do is \u2013 simply \u2018Extend\u2019 the session in your therapist app by tapping the \u2018Extend\u2019 button and selecting the extra time to add (30min, or 60min).<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">This will automatically add the extra charge to the client&#8217;s card &#8211; and you&#8217;ll be paid accordingly.<\/span><\/p>\n<p dir=\"ltr\"><a class=\"image-enlarge-link\" href=\"https:\/\/lh6.googleusercontent.com\/CiO7At5PgKI-sn4JBePpvem2DRCTLJcOLustZIHOWFVLOhQ_mcTWB4qxRGG2sXhabHMmfkWrGPM4h10DlBb0r4Xf7LCR19smISduPmboSeEJcWaqrXUT06Oiu53q2fVHeYttREcd\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh6.googleusercontent.com\/CiO7At5PgKI-sn4JBePpvem2DRCTLJcOLustZIHOWFVLOhQ_mcTWB4qxRGG2sXhabHMmfkWrGPM4h10DlBb0r4Xf7LCR19smISduPmboSeEJcWaqrXUT06Oiu53q2fVHeYttREcd\" alt=\"Blys massage therapist app - booking item page - extend cta\" \/><\/a>\u00a0 \u00a0\u00a0<a class=\"image-enlarge-link\" href=\"https:\/\/lh5.googleusercontent.com\/fOEl2kBov1p00-d5lmHx05GJqhjVKzEuaZ28Ln57zxaKGfxCqfv8TsEqfRpibwyfeZSM7d69KByoWsVBFUDfRgoB7FANcx6B_hYtfZzXVVFJMv9A5-NCV9I9W9GTHSjdvhT9nnH2\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh5.googleusercontent.com\/fOEl2kBov1p00-d5lmHx05GJqhjVKzEuaZ28Ln57zxaKGfxCqfv8TsEqfRpibwyfeZSM7d69KByoWsVBFUDfRgoB7FANcx6B_hYtfZzXVVFJMv9A5-NCV9I9W9GTHSjdvhT9nnH2\" alt=\"Blys massage therapist app - extend - step 2\" \/><\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536153752883{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">HOW DOES\u00a0A COUPLES MASSAGE WORK?<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">With couples massages, we send 2 therapists to massage 2 customers \u2013 who give a massage simultaneously to each customer. (As opposed to a back-to-back option where 1 therapist gives massages to both customers, one after the other.)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You\u2019ll receive 2 jobs from your therapist app for couples bookings with 2 therapists. Please only accept one of the jobs in your app. The other job is for your partner therapist.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">When both therapists are confirmed, you will see the details of your therapist partner in your Blys therapist app. This is so that you can coordinate your arrival with your partner.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Do we arrive together?<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Yes, ideally. Please allow yourself an extra 10mins for arrival for this.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Punctuality is always extremely important for Blys \u2013 but it\u2019s extra important to be punctual for couples massages for two reasons:<\/span><\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Often couples who book massages from Blys have other plans following their massage \u2013 such as dinners, so by being late, we risk ruining their other plans<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">The other therapist might be booked for another appointment after the couples massage, so we might upset your therapist partner and the next client<\/span><\/p>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>What if my partner therapist is late?<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If your therapist partner (you\u2019re doing the couples massage with) is running late to a couples session, we would like you to wait for 10 minutes and then go in and start without your partner.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If it\u2019s a hotel booking (as is the case with some couples massages), please meet your therapist partner at the concierge and go up together.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">A few additional tips regarding couples bookings to help you avoid bad experiences and disputes:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong><em>Arrive at least 10 minutes before massage.\u00a0<\/em><\/strong>This is very important. You must be respectful of both the client\u2019s and the other therapist\u2019s time. They may have something to get to afterward.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><em><strong>Walk into your appointment together.\u00a0<\/strong><\/em>You should wait for the other therapist to arrive so you can walk in together and set up together.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><em><strong>Step out of the room together to allow the client privacy to undress and get on the tables.\u00a0<\/strong><\/em>You can both step into a bathroom to wash your hands before the massage.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><em><strong>Decide who will signal the other therapist when there are 5 minutes left.<\/strong><\/em><\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><em><strong>If you started the massage together, finish the massage together.<\/strong><\/em>\u00a0When one therapist finishes before another it may cause one client to feel like they were shorted on time. So, be sure to finish the massage on time, no running over.<\/span><\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536153913040{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHAT ARE CORPORATE JOBS? HOW DO THEY WORK?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Corporate jobs will take place either in an office or at an event.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys offers chair massage, as well as roving desk massage.<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Chair massage is done while the client is sitting in a proper massage chair. So, you will need to bring your own professional massage chair to each chair job.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Roving desk massage is done while you are roaming around the office going desk to desk. You either simply give them a back, neck, head massage while they continue to work, or the job could require you to bring a portable desk massage face cradle. The type of equipment required will be stated in the \u201cSpecial Instructions\u201d section of the job in your therapist app, so you will know which kind it is before accepting the job.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">It is always important to be on time, but in a corporate environment they are usually on a very strict schedule. Be sure you arrive at the job site at least 15 minutes early so you have plenty of time to find your contact and to get set up and ready to start on time. Find out how long each massage is meant to be, and be sure you stay on schedule.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Do I need my own equipment &#8211; e.g. massage chair?<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Be sure you bring all of the equipment you will need for the chair job; massage chair\/portable desk face cradle, disposable face cradle covers, hand sanitizer, wipes or sanitizing spray to wipe equipment between clients, massage music, timer.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If any client loves your service, be sure to refer them to the Blys website to book you for an in-home massage. (Don\u2019t forget that giving them your personal card while on a Blys job is a direct breach of the License Agreement and may incur legal action against you to seek damages.)<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536154042971{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHAT MAKES PREGNANCY MASSAGE DIFFERENT TO REGULAR MASSAGE?<\/span><\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Pregnancy massage is for women who are more than 12 weeks pregnant and is performed while the client is lying on their sides.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You should try to make the client as comfortable as possible by using pillows under their head and in between their legs while they are lying on their side. We recommend that you never use essential oils on a pregnant client. And, it\u2019s best to use a lighter pressure avoiding trigger points altogether. The main purpose of this massage is for the mum-to-be to feel relaxed and pampered.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Top Therapist Tips:<\/span><\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Therapists should never perform massage if the client is less than 12 weeks pregnant.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Pregnancy massage should be performed side-lying and supine, never prone as it could hurt the baby. Make sure to check before you start the massage to see if the woman is still comfortable lying on her back at all. Sometimes that can be very uncomfortable, and then you will need to do the entire massage side-lying.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Don\u2019t forget to bring your own pillows to support the client. One or 2 should be placed under the head, one between the knees, and one between the ankles for optimal comfort. This may vary depending on the size of your pillows.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Make sure you bring a very natural oil with no essential oils. It is thought that essential oils may be harmful to the baby.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Avoid pressure points on a pregnant woman, and keep the massage pressure relatively light. No deep tissue.\u00a0<\/span><\/p>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We realize there can be controversy over some of these beliefs about pregnancy massage. However, because you are dealing with a woman in a very delicate position, we highly recommend following these recommendations to protect the baby, the expecting mother, and yourself.<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536154256345{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"font-weight: 400;\">WHAT TO DO IF I&#8217;M RUNNING A LITTLE LATE TO MY APPOINTMENT?<\/span><\/p>\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Punctuality is extremely important for clients as often they&#8217;re on a tight schedule, and therefore we want all therapists to pay the utmost importance to this.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We recommend Blys therapists to arrive at client\u2019s location 10-15 minutes before \u2013 which should give you plenty of time to locate and enter client\u2019s house\/unit, and set everything up for the massage.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We know that there are certain days and times where the traffic or transportation in general can be particularly slow \u2013 e.g. end of school holidays, peak hour\u2026etc. Please be mindful of these days\/times and plan your travel accordingly.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">However, despite all your efforts, sometimes things happen and you may be running behind schedule. In this case, simply contact the client directly from your therapist app and let them know \u2013 either via a text or a call \u2013 that you\u2019re running behind, and give them the reassurance that you will add an extra time to their appointment so that they will still get the same amount of time on the table.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Please also remember \u2013 when you tap \u201cOn Way\u201d button in your app, we send a tracking link to the client which shows them exactly where you are on a map and how far you are. So it\u2019s very likely that client already knows you\u2019re running a bit behind \u2013 but please give the courtesy text\/call anyway.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Please note that, just like we have a no-show policy for clients, we have the same rule for therapists too. If you\u2019re more than 20min late, the client has the right to cancel the booking if they choose to. This will be considered a no-show by therapist and will accrue a cancellation fee for the therapist.<\/span><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536154522291{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT IF THE CLIENT WANTS TO REBOOK ME?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If a client wants to have you as his\/her preferred therapist for his\/her next booking, that is great news! It\u2019s an acknowledgement of the level of service you\u2019ve provided \u2013 so firstly, thank you for being awesome.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Clients can easily rebook the same therapist from our app or website, by selecting the Rebook option when booking. See this blog post about\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/blog\/introducing-new-updates-to-blys-platform\/\">How To Rebook Your Favourite Therapist<\/a>\u00a0for details.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">When a client rebooks you, you\u2019ll immediately see those rebooking requests at the top of new job offers.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Rebooking requests are exclusively available for you for a limited time (this timer is available to you in your therapist app). If you\u2019re not available and accept the offer within the given time, the app will automatically open the job to nearby therapists to see if we can still accomodate the client\u2019s request.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">To ensure your availability, we recommend that you get the client rebook you for your next session while you\u2019re still with the client, so your next session with client is all locked in and client is guaranteed to see you again.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536154620333{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]THE CLIENT WANTS TO BOOK ME\u00a0PRIVATELY. WHAT DO I DO?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Simply advise the client that all bookings must go through Blys, and ask them to rebook you on our website or mobile app.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Clients can easily rebook you from our website or app with a simple tap, by selecting the \u2018Rebook\u2019 option next to your name:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><a class=\"image-enlarge-link\" style=\"color: #808080;\" href=\"https:\/\/lh3.googleusercontent.com\/0Rzx3LOOeUxQdbGIzUGDRW96m3g1HBo_F14v4kAYcRTg1GSDgSdT3VYkGDT796pJhRuIhZhQ_UB9F_YnKmet3l26DegUY1Cg0G__0aUBlLX1tTuZo3XTnQI62RYdrt_Bf6isvsbJ\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh3.googleusercontent.com\/0Rzx3LOOeUxQdbGIzUGDRW96m3g1HBo_F14v4kAYcRTg1GSDgSdT3VYkGDT796pJhRuIhZhQ_UB9F_YnKmet3l26DegUY1Cg0G__0aUBlLX1tTuZo3XTnQI62RYdrt_Bf6isvsbJ\" alt=\"Rebook Favourite Therapist 1 - Blys\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0<a class=\"image-enlarge-link\" style=\"color: #808080;\" href=\"https:\/\/lh5.googleusercontent.com\/WEZQlo8LLe2fOFFKGJubuD3J_sjQuL7VVJJ_iY85gNJryebt9X1Irh0WMEO9bUrfePkLQsoCOzbwcajey-DKISzUbkpk6-3f1qMFd64XsvlG4ckaxJ7TAUCyIsuj3NSO68zH5UaV\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh5.googleusercontent.com\/WEZQlo8LLe2fOFFKGJubuD3J_sjQuL7VVJJ_iY85gNJryebt9X1Irh0WMEO9bUrfePkLQsoCOzbwcajey-DKISzUbkpk6-3f1qMFd64XsvlG4ckaxJ7TAUCyIsuj3NSO68zH5UaV\" alt=\"Rebook Favourite Therapist 2 - Blys\" \/><\/a><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">When they do, the booking will come directly &amp; exclusively to you via your therapist app.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Private bookings are considered direct breach of your contract with Blys, and will result in immediate termination of contract and subsequent removal from our platform.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys also reserves the right to get your personal accounts audited by a professional auditor, and take legal action to seek damages if we find evidence of private bookings with clients you met through Blys platform.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">At Blys, we\u2019re passionate about creating a service that helps you earn more with your practice, and we work hard to provide a reliable, safe and successful environment.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We have regular checks in place (including mystery-shoppers) to monitor behaviour that\u2019s not in line with our agreement and community guidelines. However we trust that you share the same values as we do and will follow our terms and guidelines, so that everyone has an enjoyable experience.<\/span><\/p>\n<p><span style=\"color: #808080;\">You can find more about this in the<\/span>\u00a0<a href=\"https:\/\/getblys.com\/uk\/terms\/service-provider-agreement\/\">License Agreement<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1517138594701{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]THE CLIENT IS LATE. WHAT DO I DO?<\/p>\n<p><span style=\"color: #808080;\">This happens very rarely &#8211; but if\/when it does, wait until the client arrives and start then, but do let the client know that you may still need to finish at the planned finish time as you may have other plans or clients after that booking.<\/span><\/p>\n<p><span style=\"color: #808080;\">In the case of a\u00a0&#8216;no-show&#8217; (e.g. client never arrives, or arrives past the\u00a0booking end time), you can leave as soon as it&#8217;s confirmed by Blys or the client that the booking will not go ahead, or if the client still hasn&#8217;t arrived after 20min.<\/span><\/p>\n<p><span style=\"color: #808080;\">In any case, if the client is running late, please let us know asap so we can coordinate with client and arrange a solution with the best possible outcome for everyone &#8211; and whether it&#8217;s a no-show or a late start, rest assured that your income is always protected under our Terms of Service.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155001052{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #000000;\">CAN I ASK THE CLIENT TO CARRY MY MASSAGE EQUIPMENT?<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">No.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We understand carrying your table around can be exhausting, however, you\u2019re required to carry your own equipment to and from client location.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We recommend using a massage table trolley which some of our therapists find very handy. They\u2019re available from Firm N Fold for $90, however if you put your order through Blys, you get 20% off. So if you\u2019re interested in buying one of these, let us know and we\u2019ll sort that out for you.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536154850456{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]I FORGOT TO TAP THE ACTION BUTTON IN THE APP (&#8220;ON WAY&#8221; OR &#8220;COMPLETE&#8221;) WHAT DO I DO?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Simply do it as soon as you remember \u2013 or\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/contact\/\">contact us<\/a>\u00a0if you\u2019re unsure.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Action buttons are important part of the Blys experience. Our system relies on these status updates.<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Tapping \u2018Start \/ On Way\u2019 lets the client know that you\u2019ll arrive soon, and lets us know that you\u2019re checking in to client location (important safety feature),<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Tapping \u2018Complete\u2019 lets us know that you\u2019ve checked out of client location, and prompts clients to provide rating &amp; review for your service.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Please also note you only get paid for bookings you\u2019ve \u2018completed\u2019 in your app. So, to avoid delays in payments, please make sure you complete bookings immediately after appointment.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155280137{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]CAN I INVITE MY OWN PRIVATE CLIENTS TO BLYS?<\/p>\n<article id=\"article-body\" class=\"article-body\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Certainly.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Some therapists find our system for payment, booking and client management much simpler than other alternatives or their own tools \u2013 and therefore prefer to take bookings from their own clients through Blys.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">So if\/when you refer your clients to Blys, simply ask them to request you when they\u2019re making a booking on our website, and we\u2019ll manage the rest from there, making sure you and your client have a seamless experience.<\/span><\/p>\n<\/article>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155420480{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHY AM I RECEIVING\u00a0JOBS FROM ANOTHER LOCATION OR CITY?<\/p>\n<p><span style=\"color: #808080;\">The Blys Therapist app remembers the last location you had the app open.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">So, if you\u2019re changing locations for a long period of time (e.g. moving between cities), please simply open your app when you arrive to your new location. This will refresh your current location in the app, and will make sure you\u2019re receiving booking requests in your current location.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1519795468245{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO I DOWNLOAD THE BLYS THERAPIST APP?<\/p>\n<p><span style=\"color: #808080;\">The Blys Therapist App can be downloaded from these links below.<\/span><\/p>\n<p><span style=\"color: #808080;\">iPhone:<\/span>\u00a0<a href=\"https:\/\/itunes.apple.com\/au\/app\/blys-therapist\/id1321744681?mt=8\">Blys Therapist App for iPhone<\/a><\/p>\n<p><span style=\"color: #808080;\">Android:\u00a0<\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=au.com.getblys.BlysTherapist\">Bys Therapist App for Android<\/a><\/p>\n<p><span style=\"color: #808080;\">\u2014\u2014\u2014<\/span><\/p>\n<p><span style=\"color: #ff9900;\"><u>IMPORTANT:<\/u><\/span><\/p>\n<p><span style=\"color: #808080;\">We no longer use the GetSwift app.<\/span><\/p>\n<p><span style=\"color: #808080;\">If you\u2019re an existing Blys therapist, you need to download the new Blys Therapist app in order to receive bookings from Blys.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1770975865834{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO I CONTACT BLYS?<\/p>\n<p><span style=\"font-weight: 400; color: #808080;\">Here are our contact details:<\/span><\/p>\n<ul>\n<li><span style=\"color: #808080;\"><a href=\"call:+61438112562\">0438 112 562<\/a> (<strong>text-only<\/strong>); for confirming ETAs and other booking related enquiries<\/span><\/li>\n<li><span style=\"color: #808080;\"><a href=\"mailto:hello@getblys.com.au\">hello@getblys.com.au<\/a>; for email enquiries<\/span><\/li>\n<li><a href=\"mailto:payments@getblys.com.au\" rel=\"noreferrer noopener\">payments@getblys.com.au<\/a>; <span style=\"color: #808080;\">for enquiries relating to payments<\/span><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155702706{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]DOES BLYS OFFER OTHER BENEFITS LIKE DISCOUNTS TO THERAPISTS?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Yes! As a Blys Therapist, you get access to exclusive discounts from our partner companies.<\/span><\/p>\n<hr \/>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Firm &amp; Fold<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Firm &amp; Fold is one of Australia\u2019s largest massage equipment providers, and offers 20% discount to all Blys Therapists on all products.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you\u2019d like to take advantage of this discount,<\/span><\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/contact\/\">Contact our team<\/a>\u00a0with the details of the product(s) you want to order (the product links from Firm N Fold website works best),<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Make the payment to Blys (with the 20% discount applied)<\/span><\/p>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Once we receive your request, we\u2019ll put the order in for you and get your order delivered to one of their warehouses for pick up. Alternatively, they can deliver directly to your address for an extra $24.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">(For the avoidance of doubt, Blys does not make any money from this deal \u2013 as we simply use our bulk ordering power to get you a good deal.)<\/span><\/p>\n<hr \/>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Car Next Door<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Car in mechanic but you don\u2019t want to miss out on bookings? Our friends at Car Next Door are offering $30 credit for you to try out their neighbour-to-neighbour car-sharing service.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">It\u2019s a simple, low-cost way to rent cars by the hour or day from real people in your neighbourhood \u2013 fully insured, with online booking and payment and automated key exchange.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">To claim your $30 credit (which is enough to rent a car in your neighbourhood for a day), join for free at\u00a0<a style=\"color: #808080;\" href=\"http:\/\/www.carnextdoor.com.au\/\">www.carnextdoor.com.au<\/a>\u00a0with the promo code GETBLYS30.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The credit needs to be used within 3 months of sign up. But a code is valid to use until 31\/12\/2018.<\/span><\/p>\n<hr \/>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>WipeHero<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">WipeHero is a mobile car-wash service. You make a booking online, and they come and wash your car (water-less) wherever you\u2019re parked.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">So if your car needs a wash, but you don\u2019t have the time to go to a car-wash, try WipeHero.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As a valuable member of our therapist team, you get unlimited $10 off on all bookings. Simply go to\u00a0<a style=\"color: #808080;\" href=\"https:\/\/www.wipehero.com.au\/\">wipehero.com.au<\/a>\u00a0and use code \u201cblys\u201d at checkout.<\/span><\/p>\n<hr \/>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>UrbanYou<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">UrbanYou is a home-cleaning service.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">They\u2019re a bit like Blys, but for home services. You make a booking online on\u00a0<a style=\"color: #808080;\" href=\"https:\/\/www.urbanyou.com.au\/\">urbanyou.com.au<\/a>\u00a0and they send one of their professional cleaners to your home.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Good idea if you want to have a break from the house chores.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As a valuable member of our therapist team, you get an exclusive $30 off on your first booking. (Use code \u201cBLYS30\u201d when booking)<\/span><\/p>\n<hr \/>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Spacer<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Spacer is a neighbour-to-neighbour storage sharing platform.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">They\u2019re a bit like AirBnB, but for storage. You go to\u00a0<a style=\"color: #808080;\" href=\"https:\/\/www.spacer.com.au\/\">spacer.com.au<\/a>\u00a0and can rent spare storage from another member in your area. Or if you have spare storage that you want to turn into some additional income, you can list it on the website.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As a valuable member of our therapist team, you get an exclusive $30 Coles voucher when you list your storage on their website. (Use code \u201cBLYS30\u201d)<\/span><\/p>\n<hr \/>\n<p><span style=\"color: #808080;\"><strong>Health &amp; Wellness Partners<\/strong><\/span><\/p>\n<p><span style=\"color: #808080;\">As a massage therapist, you always look after clients \u2013 but we want to make sure you look after yourself too! So, we partnered up with a selected list of health practitioners to offer you exclusive discounts.<\/span><\/p>\n<p><span style=\"color: #808080;\">To redeem these offers below, simply contact the practice and tell them you\u2019re a Blys therapist.<\/span><\/p>\n<p>&nbsp;<\/p>\n<table width=\"496\">\n<tbody>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">City<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">Name<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\">Phone Number<\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\">Website<\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">Offer<\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">Sydney<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">Body Balance Physiotherapy<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"tel:%20+61293993248\">(02) 9399 3248<\/a><\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"http:\/\/bodybalancephysio.com.au\/\">bodybalancephysio.com.au<\/a><\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">$85 regular treatment (10% off)<\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">Sydney<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">Bend and Mend<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"tel:%20+61292325566\">(02) 9232 5566<\/a><\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"https:\/\/www.bendandmend.com.au\/\">https:\/\/www.bendandmend.com.au\/<\/a><\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">$99 initial consultation (25% Off)<\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">Melbourne<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">Era Health<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"tel:%20+61399446200\">(03) 9944 6200<\/a><\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"http:\/\/www.erahealth.com.au\/\">www.erahealth.com.au\/<\/a><\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">$80 initial consultation (20% off)<\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">Brisbane<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">AXIS<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"tel:%20+61732299441\">(07) 3229 9441<\/a><\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"http:\/\/axisrehab.com.au\/\">axisrehab.com.au<\/a><\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">$100 initial consultation (10% off)<\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"74\"><span style=\"color: #808080;\">Adelaide<\/span><\/td>\n<td width=\"105\"><span style=\"color: #808080;\">Willunga Physio<\/span><\/td>\n<td width=\"93\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"tel:%20+61732299441\">(08) 8556 4416\u00a0<\/a><\/span><\/td>\n<td width=\"97\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"http:\/\/willungaphysio.com.au\/\">http:\/\/willungaphysio.com.au<\/a><\/span><\/td>\n<td width=\"127\"><span style=\"color: #808080;\">$99 initial consultation ($40 off)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155809288{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #333333;\">HOW ABOUT HEALTH FUNDS? I DON&#8217;T PROVIDE REBATES, IS THAT A PROBLEM?<\/span><\/p>\n<p><span style=\"color: #808080;\">No, it\u2019s completely fine if you\u2019re not registered as a provider for health funds. You can still accept bookings from Blys as long as the clients don&#8217;t require you to provide a receipt for health funds. Please read the booking details carefully before you accept.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1530082822711{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #333333;\">I&#8217;VE ACCEPTED &amp; COMPLETED\u00a0A JOB THAT REQUIRED HEALTH FUND REBATE, BUT I DON&#8217;T HAVE IT. WHAT HAPPENS?<\/span><\/p>\n<p><span style=\"color: #808080;\">As per our terms (see\u00a0License Agreement), once you accept a booking, you&#8217;re contractually required to provide the service as specified by the client in the booking.<\/span><\/p>\n<p><span style=\"color: #808080;\">In this scenario, you will\u00a0have to cover\u00a0for the gap amount\u00a0that\u00a0would otherwise be paid for by the client&#8217;s fund, so that the client is not out in a disadvantaged position because of your mistake.<\/span><\/p>\n<p><span style=\"color: #808080;\">To avoid this, we highly recommend you to read the job details carefully before you accept jobs and deliver your service.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536155961351{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<span style=\"color: #333333;\">I HAVE A THERAPIST FRIEND WHO MIGHT BE INTERESTED IN JOINING BLYS. WHAT SHALL I DO?<\/span><\/p>\n<article id=\"article-body\" class=\"article-body\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you have a qualified therapist friend that might be interested in earning extra and working flexible hours, ask them to apply via our website. (<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/apply\">https:\/\/getblys.com\/uk\/apply<\/a>)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As a token of our appreciation, we offer you $50 Blys store credit for every therapist you refer to Blys, which gets added to your account when your friend completes 5 bookings on Blys. Simply ask your friend to enter your name when prompted during the application process.<\/span><\/p>\n<\/article>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536209536635{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<strong>RATINGS AND REVIEWS<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536209620892{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DOES THE RATING SYSTEM WORK?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">From the moment the client requests a massage to the second you leave client location, maintaining a HIGH level of service is critical to client experience.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">To maintain a high-level service quality, we collect feedback from our customers for the service they received from you (a rating from 1 to 5).<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">This rating &amp; review system help us keep the service quality standard in Blys platform as high as possible. It also gives us and our therapists the opportunity to get immediate feedback from our customers \u2013 and ultimately improve our service over time based on that feedback.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The ratings are on a scale of 1 to 5 \u2013 where 5 indicates \u2018amazing\u2019, and 1 indicates \u2018very poor\u2019 experience.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">In any case \u2013 customer feedback is EXTREMELY important for us and we monitor them very closely. We listen to all feedback carefully (good or bad) \u2013 and take them all on board and use that feedback to make Blys a better service for both our customers and therapists.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can find your average rating and your reviews in the\u00a0<strong>Account<\/strong>\u00a0section in your therapist app or on our website.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536209856815{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT HAPPENS IF THE CLIENT LEAVES A BAD RATING OR REVIEW?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">It\u2019s very rare that we receive a rating below 5 (our current average across all bookings is 4.9! \u2013 and we\u2019d like to keep it like that).<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If\/when we receive a below-average rating and a negative review \u2013 we take a constructive approach and follow a certain process which we think provides the best outcome for all involved.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">It\u2019s important for us to form a more objective view \u2013 so we first get in touch with the therapist to get some details about the appointment.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Some of the questions we may ask are \u2013 how the appointment went, if they\u2019ve observed any specific issue that may have resulted in customer giving a sub-par rating.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Then we reach out to the customer to better understand the reason for their rating, and address their issue\/concern as best as we can.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Having one bad rating does not make us a poor service \u2013 or you an incompetent therapist. In fact, we truly believe every genuine feedback (particularly negative ones) is a blessing that helps us become better at what we do.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">However, ultimately, your rating is your reputation on Blys. If you\u2019re repeatedly receiving below-average ratings and poor reviews, this is the process we have in place to ensure we maintain service quality on Blys:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If a therapist receives;<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">1 below-average review = consult with therapist and work together to address the issue\/concern<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">2 below-average reviews = go through the onboarding\/induction process again, to ensure Blys &amp; therapist are aligned in their understanding of what Blys is \/ does \/ and strives to be<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">3 below-average review = contract termination &amp; removal from platform<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">In addition to this, our system prioritises therapists with better reputation on Blys platform. For example, say we received a job request from Clovelly. If we have 2 therapists available in Clovelly, one with an average rating of 4.9 and the other with 4.6, our system notifies the therapist with the better rating first. If the therapist with better rating does not accept the job within given time, the system then notifies the other therapist.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">This system ensures therapists with better reputation are rewarded for their hard work and the quality of service they provide to Blys customers.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222146275{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO I BECOME A 5-STAR RATED THERAPIST WITH BLYS?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Based on feedback we received from customers and top-rated therapists, we\u2019ve put together a list of pro-tips that may help you always have a 5-star rating on Blys:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Customer Service<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Clients give 5 star ratings to the therapists who:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Have a positive and calm attitude<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Use good communication before the massage so that you know exactly what the client is looking for, and throughout the massage to make sure the pressure you\u2019re using is appropriate<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Maintain a clean and professional appearance; appropriate attire, neat hair\/makeup<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Arrive at least 10 minutes before the massage is meant to begin so you have time to set up and get started on time, and call or text clients to let them know in advance if running a few minutes late<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Tap the \u201cOn Way\u201d button in the therapist app, which sends the client an automated text that shows ETA<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Maintain professionalism throughout the appointment and avoid talking too much during the massage ort asking questions that may be deemed too personal (e.g. what star signs they are, anything about politics.etc.)<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Ask to wash their hands in another room before beginning the massage to a) provide a private moment for the client to change and b) so that they know you value cleanliness when touching their body<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Make sure the client stays covered and warm throughout the entire massage<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Never ask for a 5-star review or a tip, but focus instead on providing an excellent experience that makes them want to give you 5 stars<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Go above and beyond to make the experience special, such as providing a choice of unscented or scented oil, or placing a cloth or a tissue with an essential oil on it in a place where they can smell it during the massage<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Equipment Quality &amp; Cleanness<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Clients give higher ratings to therapists who:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Make sure the table is in good condition and sturdy<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Have the towels or sheets always clean, smelling nice, and matching in colour<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Have a speaker to make the music louder and clearer than simply playing from your phone<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Have larger towels so the clients stay completely covered and provide a blanket in the winter so the clients do not feel cold during the massage<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Cover the client\u2019s eyes when they are lying supine to provide for ultimate relaxation<\/span><\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222230075{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<strong>TRUST AND SAFETY<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222354167{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT SAFETY PROCEDURES DOES BLYS HAVE IN PLACE?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The safety of our therapists is everything to us. That\u2019s why we have a rigorous screening and monitoring process in place.<\/span><\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">All Blys Massage clients must register a valid email, mobile number and credit card before they make a booking request.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys phone-screens all male clients who request female therapists, and takes them through a standard set of questions to ensure our service type, our terms and consequences of inappropriate questions (which includes reporting to authorities) are clearly understood.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">We give therapists a check in\/check out system in their therapist app so we know you\u2019ve safely completed your appointment.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys Therapists can review Blys customers after each appointment. Any client that doesn\u2019t comply with our service guidelines is removed from our platform immediately.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Our local Customer Service team is available 24\/7, if you need any assistance or have questions. We\u2019re one call or text away.<\/span><\/p>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As a result of this approach, out of 1,000s of bookings completed to date, we haven\u2019t had a single incident that\u2019s been reported to us with regards to safety, which shows that these procedures we currently have in place are effective.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you ever feel unsafe for whatever reason, or think the location is not suitable for you to provide your service, please know that you\u2019re not obliged by Blys to stay and provide the service. You can and should simply leave. Your safety and peace of mind is the most important to us.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222418818{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<strong>ACCOUNT AND PROFILE<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222654880{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO I UPDATE MY DETAILS?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can update your details (including your bank account details for payments, qualifications, current insurance, and police check) from your\u00a0<strong>Account<\/strong>\u00a0on our website.<\/span><\/p>\n<p><span style=\"color: #808080;\">Simply log into your Blys Therapist account via our website\u00a0<a style=\"color: #808080;\" href=\"https:\/\/getblys.com\/uk\/my-account\">https:\/\/getblys.com\/uk\/my-account<\/a>\u00a0(use same login details as your therapist app)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can also update some (but not all) of your details from your therapist app.<\/span><\/p>\n<p dir=\"ltr\"><a class=\"image-enlarge-link\" href=\"https:\/\/lh4.googleusercontent.com\/sh7pqJ-gciCM0qgnrJQVxYVhlcx87EpxqoQ7SDbVaAZjHxgM-Lsq32U70cyfCqjPubF3orcmjLAvp-7ojjyJwvU4i9xNN7NsO4aWbR9XFE5mmAotLuuzO5wkJZwk2IA_mX7lo2Om\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh4.googleusercontent.com\/sh7pqJ-gciCM0qgnrJQVxYVhlcx87EpxqoQ7SDbVaAZjHxgM-Lsq32U70cyfCqjPubF3orcmjLAvp-7ojjyJwvU4i9xNN7NsO4aWbR9XFE5mmAotLuuzO5wkJZwk2IA_mX7lo2Om\" alt=\"Blys massage therapist app - account page - edit profile\" \/><\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222776637{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]ARE THERE TOOLS THAT I CAN USE TO MARKET MY PROFILE THROUGH BLYS?<\/p>\n<article id=\"article-body\" class=\"article-body\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Yes! Check out the Therapist Marketing Kit we prepared for you:<\/span><\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/getblys.com\/uk\/therapist\/therapist-promotions-kit\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/getblys.com\/uk\/therapist\/therapist-promotions-kit\/<\/a><\/p>\n<\/article>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536222922283{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<strong>PAYMENTS, INSURANCE, AND TAX<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223178088{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO THE PAYMENTS WORK? HOW AND WHEN DO I GET PAID?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">The payment made by the client is all inclusive and collected in full &amp; upfront at the time of booking.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Unless otherwise stated, the standard service fee paid to the therapist includes travel, parking, professional massage table, fresh towels, massage oils, music and full body massage.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys adds $20 extra (per therapist) for hotel bookings to compensate for additional costs that are associated with hotel bookings. This extra fee is added to the total booking fee that the client pays.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys processes therapist payments every Tuesday.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Payments are made in lump sum as a single weekly transaction directly to your nominated bank account, and covers all bookings you have \u2018completed\u2019 in past week, from Monday to Sunday.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You get paid for bookings you have \u2018completed\u2019 in the app, so it\u2019s very important that you tap \u2018Complete\u2019 immediately after each appointment.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can see a list of your completed bookings &amp; your weekly earnings in the \u2018Earnings\u2019 section of your therapist app:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u00a0<\/span><\/p>\n<p dir=\"ltr\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh6.googleusercontent.com\/KR-cVIxX2pririfkFkc4qQmtYwMPSdDza5mW_BPDUP52h-N3T3QS6ytkG4Pc0q079DVQx_j0tXGBvMyFYZVq0SguFYfzQaxksufl37C_kfFcD6NTYGDKk_MVWr7XO7hFMVf-_M_j\" alt=\"earnings - blys therapist app\" \/><\/p>\n<p><span style=\"color: #808080;\">If you have any questions about payments, please send them to our Payments Team on<\/span>\u00a0<a href=\"mailto:payments@getblys.com.au\" rel=\"noreferrer noopener\">payments@getblys.com.au<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223310793{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]CAN THE CLIENT LEAVE A TIP?<\/p>\n<article id=\"article-body\" class=\"article-body\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Tips are completely at the discretion of the clients.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We don\u2019t (and don\u2019t want our therapists to) ask for a tip, however \u2013 if a client wants to tip, they can do this in the form of cash payment directly to the therapist at the end of the treatment.<\/span><\/p>\n<\/article>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223468384{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]DO I DECLARE THE MONEY I MAKE THROUGH BLYS ON MY TAX RETURN?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Absolutely.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Blys is not dissimilar to a spa or a clinic in terms of your tax obligations, so you must declare the money you make through Blys to the relevant taxation office. (ATO in Australia)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">On your taxes you should claim the entire amount of each job done; $99 for 60min massage. Then, you can claim the 25% fee that you pay to Blys as part of the Licensing Agreement to use our booking platform as a tax deductible business expense.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you have any questions, please speak with your accountant or contact us on<\/span>\u00a0<a href=\"mailto:payments@getblys.com.au\" rel=\"noreferrer noopener\">payments@getblys.com.au<\/a><span style=\"color: #808080;\">\u00a0and we\u2019ll do the best we can to help.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223571423{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]CAN A CLIENT PAY IN CASH?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">No. Blys is a cashless business. Being cashless allows us to streamline our processes \u2013 which means, more time for us to build a better service!<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Besides, online payments is a key component of our customer identification &amp; therapist safety procedures. It allows us to verify the legitimacy of the customer as we verify their credit card details online.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you\u2019re at an appointment and a client wants to extend the appointment and offers you cash, you can simply use the \u2018Extend\u2019 button that\u2019s in your therapist app:<\/span><\/p>\n<p dir=\"ltr\"><a class=\"image-enlarge-link\" href=\"https:\/\/lh3.googleusercontent.com\/ulPmc78gLzVlKTUvlNZjnIwHMOehK1CXrcPT0FUAkTni_Vga7dTyW56JPJapioYAy1KBL7bWv2CRyoQpKTduTkB1nFZmVmMS_Sc9tv7MvLojfXsK5gJZJrgejSub7KmPEMZ-1K_G\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-dii fr-draggable\" src=\"https:\/\/lh3.googleusercontent.com\/ulPmc78gLzVlKTUvlNZjnIwHMOehK1CXrcPT0FUAkTni_Vga7dTyW56JPJapioYAy1KBL7bWv2CRyoQpKTduTkB1nFZmVmMS_Sc9tv7MvLojfXsK5gJZJrgejSub7KmPEMZ-1K_G\" alt=\"Blys massage therapist app - booking item page - extend cta\" \/><\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223644665{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]CAN YOU PAY ME IN CASH?<\/p>\n<p><span style=\"color: #808080;\">Nope. See above \u2013 no cash kept on premises.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223708135{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]HOW DO I CREATE AN INVOICE?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">No need to send any invoices.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As part of the service Blys provides to you, we will facilitate the payment made from the client to the therapist. Then, we send you your weekly total earnings minus Blys\u2019 25% license fee.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Hassle free!<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223865074{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT TYPE OF INSURANCE DO I NEED?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You\u2019ll need to have a Combined Malpractice, Public and Products Liability Insurance policy.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>How much coverage do I need?<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We recommend that you get $20,000,000 coverage, because some clients (especially corporate clients) request therapists to have at least that much coverage.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\"><strong>Where can I get an insurance from?<\/strong><\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">You can easily find a lot of insurance companies online. This one seems to be the most popular amongst our therapists:<\/span><\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/business-insurance.aon.com.au\/Professions\/Health-Professionals\/Massage-Therapists.aspx\">https:\/\/business-insurance.aon.com.au\/Professions\/Health-Professionals\/Massage-Therapists.aspx<\/a><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As part of \u00a0the License Agreement, you agree to be responsible for keeping your insurance policy up to date, and must be able provide a current copy if asked for by Blys.<\/span><\/p>\n<p><span style=\"color: #808080;\">You can find more about this in the<\/span>\u00a0<a href=\"https:\/\/getblys.com\/uk\/terms\/service-provider-agreement\/\">License Agreement<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536223926234{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]<strong>CHANGES AND CANCELLATIONS<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536224345081{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]I&#8217;VE ACCEPTED A JOB, BUT I CAN&#8217;T MAKE IT ANYMORE. WHAT DO I DO?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">When you accept a booking request, you\u2019re contractually obliged to provide the service to the client.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Failing to do so may result in cancellations fee as well as suspension of your account \u2013 so we strongly advise you to read the details of the booking request thoroughly before you accept.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you can\u2019t make it to your scheduled appointment for whatever reason, you can \u2018Abandon\u2019 the booking from your therapist app.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Please note, in order to maintain the customer service excellence Blys is known for, Blys has a Cancellation Policy for Therapists, which consists of:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">Cancellation Fee<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you cancel a job between 24 hours &amp; 4 hours prior to the scheduled massage time, Blys applies a cancellation fee of 50% of the total Platform Fee (Blys\u2019s fee). This cancellation fee gets deducted from your next weekly Service Fee (Therapist\u2019s fee) payment.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you cancel a job less than 4 hours prior to the scheduled massage time, or in event of a therapist no-show, Blys applies a cancellation fee of 100% of the total Platform Fee (Blys\u2019s fee). This cancellation fee gets deducted from your next weekly Service Fee (Therapist\u2019s fee) payment.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">3-Strike Rule<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">If a therapist cancels 3-times within the same month, her\/his account is suspended for 3 months.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536224596781{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]WHAT IS THE BLYS CANCELLATION AND RESCHEDULING POLICY FOR CLIENTS?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We understand that plans can change, so if clients need to cancel or amend their appointment, they can do so within 1-hour after placing their booking request, or up to 24 hours before their massage is scheduled to begin with no penalty.<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">For any cancellation or rescheduling that takes place between 24 hours &amp; 4 hours prior to the scheduled massage time, we charge the client 50% of the total booking fee.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><span style=\"color: #808080;\">For any cancellation or rescheduling that takes place less than 4 hours prior to the scheduled massage time, we charge the client 100% of the total booking fee.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As explained above, if the client is running late to a scheduled appointment, we allow 20 minutes for their arrival. If they still haven\u2019t shown up after 20min, we consider the booking as a no-show and apply the 100% cancellation fee.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If they do show up within 20mins but late, you can start but let the client know you may still need to finish at the planned time if you have another commitment or client after that booking.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">Therapists receive 75% of the cancellation fee applied, as per our standard rates. (e.g. if it\u2019s a 90min booking that got cancelled 2 hours before booking start time, you will still receive the usual $104.25)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">We put this cancellation and rescheduling policy in place to protect our therapists, as they lose income when cancellations or amendments to booking schedules occur, and need to receive compensation for time they have set aside for you.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner boxed=&#8221;true&#8221; column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;left-right&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1536224463593{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;]IF I CAN&#8217;T MAKE IT TO THE MASSAGE, CAN I JUST FIND ANOTHER THERAPIST TO DO IT FOR ME?<\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">As stated in the License Agreement:<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">\u201cThe Therapist must not sub-licence any of its rights under this Agreement without the prior written consent of Blys.&#8221;<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #808080;\">If you can\u2019t make it to the massage that you accepted, simply \u201cAbandon\u201d the job to allow for another one of our approved therapists to take the booking from the platform.<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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