{"id":8283,"date":"2016-06-03T19:22:09","date_gmt":"2016-06-03T08:22:09","guid":{"rendered":"https:\/\/getblys.com\/uk\/?page_id=8283"},"modified":"2024-03-12T21:12:38","modified_gmt":"2024-03-12T10:12:38","slug":"concierge","status":"publish","type":"page","link":"https:\/\/getblys.com\/uk\/business\/concierge\/","title":{"rendered":"Concierge"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; mouse_sensitivity=&#8221;4&#8243; layer_one_image=&#8221;6189&#8243; layer_one_strength=&#8221;0.2&#8243; layer_two_image=&#8221;6239&#8243; layer_two_strength=&#8221;0.6&#8243; layer_three_image=&#8221;6240&#8243; layer_three_strength=&#8221;1&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_color=&#8221;#f8f7fd&#8221; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;waves&#8221;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;none&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;600&#8243;][vc_row_inner column_margin=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;all&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;5px&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;7\/12&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class=\"img-with-aniamtion-wrap \" data-max-width=\"125%\" data-border-radius=\"3px\"><div class=\"inner\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"683\" width=\"1024\"  data-animation=\"fade-in\" src=\"https:\/\/getblys.com\/uk\/wp-content\/uploads\/2022\/08\/Urbanrest_X_Blys_008.jpg\" srcset=\"https:\/\/getblys.com\/uk\/wp-content\/uploads\/2022\/08\/Urbanrest_X_Blys_008.jpg 1024w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2022\/08\/Urbanrest_X_Blys_008-300x200.jpg 300w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2022\/08\/Urbanrest_X_Blys_008-768x512.jpg 768w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2022\/08\/Urbanrest_X_Blys_008-900x600.jpg 900w\" sizes=\"auto, 100vw\" alt=\"back table massage\" \/><\/div><\/div>[\/vc_column_inner][vc_column_inner enable_animation=&#8221;true&#8221; animation=&#8221;grow-in&#8221; column_padding=&#8221;padding-3-percent&#8221; column_padding_position=&#8221;left-right&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; top_margin=&#8221;6%&#8221; column_link_target=&#8221;_self&#8221; width=&#8221;5\/12&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;200&#8243;][split_line_heading]\n<h1><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hotel Massage services for concierges&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Raleway&quot;,&quot;16&quot;:11}\">Hotel massage services for concierges<\/span><\/h1>\n[\/split_line_heading][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1669349379041{padding-top: 1% !important;padding-bottom: 2% !important;}&#8221;]<strong>Take your service to the next level with Blys, your go-to platform for mobile massage and beauty services.\u00a0<\/strong><\/p>\n<ul>\n<li><span style=\"color: #333333;\">Impress your guests with a 5-star <a href=\"https:\/\/getblys.com\/uk\/our-massages\/hotel-massage\/\" target=\"_blank\" rel=\"noopener noreferrer\">in-room massage<\/a> or <a href=\"https:\/\/getblys.com\/uk\/services\/beauty\/\" target=\"_blank\" rel=\"noopener noreferrer\">beauty<\/a> treatment<\/span><\/li>\n<li><span style=\"color: #333333;\">Easy, reliable service that you can trust<\/span><\/li>\n<li><span style=\"color: #333333;\">Perfect for last-minute\u00a0bookings<\/span><\/li>\n<li><span style=\"color: #333333;\">Available 6am to midnight, 7 days a week<\/span><\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/webforms.pipedrive.com\/f\/ckup1x6SlbZzaeLY3muwTydRY0pVbNY2meKklO5HhuBntZfTNs3XYK7jvsZECtfg0r&#8221; text=&#8221;Enquire Now&#8221; css_animation=&#8221;fadeInUp&#8221; margin_right=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;4%&#8221; bottom_padding=&#8221;4%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; top_margin=&#8221;8%&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2 style=\"color: #6366e4; text-align: center;\">Our Partners<\/h2>\n[\/vc_column_text]<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"1041\" width=\"2569\"  data-animation=\"none\" src=\"https:\/\/getblys.com\/uk\/wp-content\/uploads\/2016\/06\/Our-Partners-4.png\" srcset=\"https:\/\/getblys.com\/uk\/wp-content\/uploads\/2016\/06\/Our-Partners-4.png 2569w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2016\/06\/Our-Partners-4-300x122.png 300w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2016\/06\/Our-Partners-4-768x311.png 768w, https:\/\/getblys.com\/uk\/wp-content\/uploads\/2016\/06\/Our-Partners-4-1024x415.png 1024w\" sizes=\"auto, 100vw\" alt=\"blys hotel parters\" \/><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 0px; height: 1px; margin-bottom: 0px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"default\" class=\"divider-border\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; bg_color=&#8221;#faf1eb&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;4%&#8221; bottom_padding=&#8221;4%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Our hotel partners love Blys&#8221; font_container=&#8221;tag:p|font_size:18|text_align:center|color:%230daec8&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]\n<h2 style=\"text-align: center;\">Your go-to booking platform for in-room massage and beauty treatments<\/h2>\n[\/vc_column_text][testimonial_slider style=&#8221;multiple_visible_minimal&#8221; star_rating_color=&#8221;accent-color&#8221; add_border=&#8221;true&#8221; autorotate=&#8221;5000&#8243;][testimonial image=&#8221;47627&#8243; star_rating=&#8221;100%&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1665029551-1-14&#8243; tab_id=&#8221;1665029857354-0&#8243; name=&#8221;Crowne Plaza&#8221; subtitle=&#8221;Sydney, Hotel Massage&#8221; quote=&#8221;Chris was wonderful and provided one of the best massages I\u2019ve ever had. Came to the hotel as the in-house team was struck down. On time and extremely professional. Highly recommended.&#8221;] Click the edit button to add your testimonial. [\/testimonial][testimonial image=&#8221;47628&#8243; star_rating=&#8221;100%&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1665029551-2-0&#8243; tab_id=&#8221;1665029857386-8&#8243; name=&#8221;DoubleTree by Hilton&#8221; subtitle=&#8221;Melbourne, Hotel Massage&#8221; quote=&#8221;&#8220;Incredible massage after a long haul flight. I was not disappointed at all and as a bonus I didn\u2019t need to leave the hotel. Lamia was friendly and made you feel very relaxed, the feet, hands and neck massage was incredible and exactly what I needed. I highly recommend.&#8220;&#8221;] Click the edit button to add your testimonial. [\/testimonial][testimonial image=&#8221;47630&#8243; star_rating=&#8221;100%&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1665030312922-0-6&#8243; tab_id=&#8221;1665030312924-6&#8243; name=&#8221;Rydges Sydney Central&#8221; subtitle=&#8221;Sydney, Hotel Massage&#8221; quote=&#8221;Absolutely loved it! The massage therapist was experienced and professional. She arrived early and was super quick to set up a beautiful table and music. I will definitely be booking through Blys for any future guest requests!&#8221;][\/testimonial][testimonial image=&#8221;47629&#8243; star_rating=&#8221;100%&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1665030155916-0-3&#8243; tab_id=&#8221;1665030155918-7&#8243; name=&#8221;Hilton Surfers Paradise Hotel &amp; Residences&#8221; subtitle=&#8221;Gold Coast, Hotel Massage&#8221; quote=&#8221;Perfect! Everyone really enjoyed their massages.&#8221;][\/testimonial][\/testimonial_slider][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;4%&#8221; bottom_padding=&#8221;8%&#8221; class=&#8221;mobilehowitworks&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column centered_text=&#8221;true&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][blys_block id=&#8221;16799&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 0px; height: 1px; margin-bottom: 0px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"default\" class=\"divider-border\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_position=&#8221;top-bottom&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; top_margin=&#8221;100&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:p|font_size:18|text_align:left|color:%230daec8&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]\n<h2 style=\"text-align: left;\">Got a few questions?<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;40&#8243; bottom_padding=&#8221;40&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class=\"toggles \" data-style=\"minimal_small\"><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>What is the difference between Blys and other in-room providers?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Blys is the only true on-demand in-room provider. Our technology means that as soon as a job is posted, therapists near your hotel are automatically notified. This means we can cater to last-minute requests unlike other providers.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Our custom-built platform also means that therapists can focus on what they are best at &#8211; massages. They do not need to take calls while they are working, make appointments or do administrative work.\u00a0 We have a dedicated customer support team that streamlines all of our communication.<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How do I know I am getting a quality service?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Every provider using the Blys platform is qualified, carefully vetted and insured so you can sit back and relax knowing you&#8217;re in good hands (literally).<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How much space do I need?<\/a><\/h3><div>[vc_column_text]You\u2019ll need to prepare an area roughly 3ft x 5ft<b>\u00a0<\/b>for the massage to take place.[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>Do you provide commission?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">We are happy to adapt to your systems and tailor an arrangement based on your needs and expectations. Get in touch with us by emailing <a style=\"color: #000000;\" href=\"mailto:hello@getblys.com\">hello@getblys.com.<\/a><\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How do payments work?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">We understand every hotel is unique in processing payments from vendors. Most of our hotel partners prefer a book now, pay later approach. This means\u00a0we provide store credit to your account, your hotel charges the guests&#8217; room and we send a monthly invoice on credit spent.<\/span><\/p>\n<p><span style=\"color: #000000;\">Some of our other hotel partners prefer the guest to book directly with us &#8211; either way is fine with us!<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How can I trial Blys?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">The best way to decide whether Blys is a great fit for your hotel is to try us yourselves. Get in touch with our team and we can provide your hotel a risk-free trial of our services. Some of our partners were initially skeptical of our last-minute availability &#8211; until they tried us out themselves!<\/span>[\/vc_column_text]<\/div><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class=\"toggles \" data-style=\"minimal_small\"><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>Can't I just call to make booking?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Our platform has been built to be self-serve so the easiest and quickest way to make a booking is by using our website or app.<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How does parking work?<\/a><\/h3><div>[vc_column_text]Massage therapists are required to bring quite a bit of equipment and therefore parking on the premise is preferred. If that isn\u2019t available, we\u2019ll ask you to specify the closest spot to park and if it requires any costs to be covered.[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>How much notice do I have to provide?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Since Blys is an on-demand service, we take same day bookings. 95% of our hotel jobs that provide 3 hours notice get filled.\u00a0<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>Is there a cancellation fee?<\/a><\/h3><div>[vc_column_text]\n<div class=\"w-col w-col-1 w-col-small-1 w-col-tiny-1\">\n<div class=\"q\">\n<p>We understand that plans can change. Depending on the progress of the booking, different options are available. Our policy is required to protect and compensate providers and cover the costs involved in the event of a cancellation.<\/p>\n<p id=\"Pending-Bookings\" dir=\"ltr\"><span dir=\"ltr\"><strong>Pending Bookings<\/strong><\/span><\/p>\n<p id=\"Pending-bookings-are-unconfirmed-requests-that-are-waiting-to-be-accepted-by-a-provider.\" dir=\"ltr\">Pending bookings are unconfirmed requests that are waiting to be accepted by a provider.<\/p>\n<ul>\n<li dir=\"ltr\">You are not charged for a pending booking request until it is accepted and confirmed by a provider.<\/li>\n<li dir=\"ltr\">You may reschedule or cancel pending booking requests at any time without penalty.<\/li>\n<\/ul>\n<\/div>\n<p id=\"Confirmed-Bookings\" dir=\"ltr\"><span dir=\"ltr\"><strong>Confirmed Bookings<\/strong><\/span><\/p>\n<p dir=\"ltr\">Confirmed bookings are requests that a provider has accepted.<\/p>\n<ul>\n<li dir=\"ltr\">The booking payment is charged when a booking is confirmed.<\/li>\n<li dir=\"ltr\">Just send a request from your web \/ mobile app should you wish to update your confirmed booking.\u00a0(<a href=\"https:\/\/help.getblys.com.au\/support\/solutions\/articles\/33000252605-how-do-i-modify-update-my-booking-#Booking-is-already-confirmed-\/-already-accepted-by-a-provider\">How do I modify \/ update my booking?<\/a>)<\/li>\n<li dir=\"ltr\">If the booking details have been updated after the booking has been confirmed\u00a0(such as; address, gender of the recipient, etc.), the provider has the right to decline the change\/s and cancellation fees may apply.<\/li>\n<\/ul>\n<p>Learn\u00a0<a href=\"https:\/\/help.getblys.com.au\/en\/support\/solutions\/articles\/33000252549\" target=\"_blank\" rel=\"noopener noreferrer\">how to cancel a booking<\/a>\u00a0and\u00a0<a href=\"https:\/\/help.getblys.com.au\/en\/support\/solutions\/articles\/33000226433\" target=\"_blank\" rel=\"noopener noreferrer\">how to rebook a provider<\/a><\/p>\n<\/div>\n<p id=\"Fees-and-Refunds\" dir=\"ltr\"><strong>Fees and Refunds<\/strong><\/p>\n<p dir=\"ltr\"><strong dir=\"ltr\">Cancellation fee: 10% Processing Fee<\/strong><\/p>\n<ul>\n<li dir=\"ltr\">If cancelled after confirmation and more than 24 hours before the scheduled start time.<\/li>\n<li dir=\"ltr\">Bookings made with Afterpay incur a 6% fee.<\/li>\n<\/ul>\n<p><strong>Cancellation fee: 50% of the total amount<\/strong><\/p>\n<ul>\n<li dir=\"ltr\">If cancelled after confirmation and between 24\u20134 hours before the scheduled start time.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Cancellation fee: 100% of the total amount<\/strong><\/p>\n<ul>\n<li dir=\"ltr\">If cancelled after confirmation and less than 4 hours before the scheduled start time.<\/li>\n<li dir=\"ltr\">If your provider;\n<ul>\n<li dir=\"ltr\">Is on the way, has arrived or has started the session.<\/li>\n<li dir=\"ltr\">Has arrived, and you do not allow or arrange access for the provider to your booking location.<\/li>\n<li dir=\"ltr\">Has arrived, and you are more than 20 minutes late to your scheduled appointment. Providers will wait up to 20 minutes if you are running late; after this time, we consider this a \u2018no-show\u2019 and the provider may leave.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p id=\"Afterpay-cancellation-fee:-6%-of-the-total-amount\" dir=\"ltr\"><strong dir=\"ltr\">Afterpay cancellation fee: 6% of the total amount<\/strong><\/p>\n<p dir=\"ltr\">Confirmed bookings made with Afterpay incur a 6% fee if cancelled more than 24 hours before the scheduled start time. Standard cancellation fees occur if cancelled less than 24 hours before the scheduled start time.<\/p>\n<p dir=\"ltr\">Read more about our cancellation policy\u00a0<a href=\"https:\/\/help.getblys.com.au\/support\/solutions\/articles\/33000226423-client-cancellation-policy\">here<\/a>.<\/p>\n[\/vc_column_text]<\/div><\/div><div class=\"toggle extra-color-1\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>What times can I book a massage for?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Blys provides massages 7 days a week from 6 am to midnight, including holidays. These hours refer to the first and last available appointment start times.<\/span>[\/vc_column_text]<\/div><\/div><div class=\"toggle accent-color\"><h3><a href=\"#\"><i class=\"icon-plus-sign\"><\/i>Can I rebook with the same therapist?<\/a><\/h3><div>[vc_column_text]<span style=\"color: #000000;\">Absolutely! Our website and massage app make it easy to rebook with the same therapist.<\/span>[\/vc_column_text]<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#faf1eb&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column centered_text=&#8221;true&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2 style=\"text-align: center;\">Ready to take your service to the next level?<\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #333333;\">Book in-room massage and beauty treatments for your guests today.<\/span><\/p>\n[\/vc_column_text][nectar_btn size=&#8221;large&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/webforms.pipedrive.com\/f\/ckup1x6SlbZzaeLY3muwTydRY0pVbNY2meKklO5HhuBntZfTNs3XYK7jvsZECtfg0r&#8221; text=&#8221;Book Now&#8221; margin_top=&#8221;20px&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; mouse_sensitivity=&#8221;4&#8243; layer_one_image=&#8221;6189&#8243; layer_one_strength=&#8221;0.2&#8243; layer_two_image=&#8221;6239&#8243; layer_two_strength=&#8221;0.6&#8243; layer_three_image=&#8221;6240&#8243; layer_three_strength=&#8221;1&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_color=&#8221;#f8f7fd&#8221; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;waves&#8221;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;none&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":49856,"parent":9672,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8283","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hotel Massage Service For Concierges | Hotel Massage Near Me<\/title>\n<meta name=\"description\" content=\"Book the best mobile massage therapists straight to your hotel. 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