{"id":85211,"date":"2026-08-12T19:15:28","date_gmt":"2026-08-12T09:15:28","guid":{"rendered":"https:\/\/getblys.com\/uk\/?p=85211"},"modified":"2026-08-12T19:15:28","modified_gmt":"2026-08-12T09:15:28","slug":"how-provider-ratings-reviews-work","status":"publish","type":"post","link":"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/","title":{"rendered":"How Provider Ratings and Reviews Actually Work on Marketplace Platforms"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-135366 size-full\" src=\"https:\/\/getblys.com.au\/wp-content\/uploads\/2026\/08\/how-provider-ratings-reviews-work-blys-2.jpg\" alt=\"how-provider-ratings-reviews-work\" width=\"1100\" height=\"764\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A five-star review that just says <\/span><i><span style=\"font-weight: 400;\">great!<\/span><\/i><span style=\"font-weight: 400;\"> is the verbal equivalent of a thumbs up emoji, technically positive, completely useless to the next person trying to decide. Ratings and reviews are the single biggest trust signal on any marketplace platform, sitting right alongside<\/span><a href=\"https:\/\/getblys.com\/uk\/blog\/how-are-mobile-massage-beauty-providers-verified-screened\/\"> <span style=\"font-weight: 400;\">how providers get verified and screened<\/span><\/a><span style=\"font-weight: 400;\"> in the first place. Understanding how they actually work means a lot more than just glancing at a number and hoping it&#8217;s telling the whole story.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #100249;color:#100249\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #100249;color:#100249\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_Ratings_Are_Calculated\" >How Ratings Are Calculated<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#A_Simple_Average_of_Real_Completed_Bookings\" >A Simple Average of Real Completed Bookings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Why_Low_Ratings_Get_Extra_Attention_Not_Just_Averaged_Away\" >Why Low Ratings Get Extra Attention, Not Just Averaged Away<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#What_to_Look_for_Beyond_the_Star_Rating\" >What to Look for Beyond the Star Rating<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Reading_What_Reviews_Actually_Say_Not_Just_Counting_Stars\" >Reading What Reviews Actually Say, Not Just Counting Stars<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Recency_and_Consistency_Matter_More_Than_a_Single_High_Number\" >Recency and Consistency Matter More Than a Single High Number<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_Fake_or_Unreliable_Reviews_Are_Prevented\" >How Fake or Unreliable Reviews Are Prevented<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Reviews_Tied_to_Verified_Completed_Bookings_Only\" >Reviews Tied to Verified, Completed Bookings Only<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Why_This_Matters_More_Here_Than_on_a_Generic_Review_Site\" >Why This Matters More Here Than on a Generic Review Site<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_to_Leave_Useful_Feedback_Yourself\" >How to Leave Useful Feedback Yourself<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Being_Specific_Instead_of_Just_Generous\" >Being Specific Instead of Just Generous<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Leaving_a_Review_Even_When_Nothing_Went_Wrong\" >Leaving a Review Even When Nothing Went Wrong<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_Do_Provider_Reviews_Work_on_Marketplace_Platforms\" >How Do Provider Reviews Work on Marketplace Platforms?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Are_Massage_Therapist_Reviews_Online_Actually_Trustworthy\" >Are Massage Therapist Reviews Online Actually Trustworthy?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_Do_I_Know_What_to_Look_for_Beyond_the_Star_Rating\" >How Do I Know What to Look for Beyond the Star Rating?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#How_Are_Fake_Reviews_Prevented_on_Booking_Platforms\" >How Are Fake Reviews Prevented on Booking Platforms?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#What_Are_the_Best_Trust_Signals_to_Check_Before_Booking\" >What Are the Best Trust Signals to Check Before Booking?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Should_I_Leave_a_Review_Even_If_My_Session_Was_Just_Fine\" >Should I Leave a Review Even If My Session Was Just Fine?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Do_One-Star_or_Two-Star_Reviews_Get_Special_Attention\" >Do One-Star or Two-Star Reviews Get Special Attention?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/getblys.com\/uk\/blog\/how-provider-ratings-reviews-work\/#Book_Your_Session_With_Confidence\" >Book Your Session With Confidence<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_Ratings_Are_Calculated\"><\/span><span style=\"font-weight: 400;\">How Ratings Are Calculated<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The star rating sitting on a profile is the end result of a process that&#8217;s more specific than most people assume.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"A_Simple_Average_of_Real_Completed_Bookings\"><\/span><span style=\"font-weight: 400;\">A Simple Average of Real Completed Bookings<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A provider&#8217;s rating is built from ratings left after real, completed sessions, not a number pulled from thin air or set once and left alone. Each new rating factors into the overall average, which means a provider&#8217;s score is a live reflection of recent client experiences rather than a fixed badge earned once and kept forever.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Why_Low_Ratings_Get_Extra_Attention_Not_Just_Averaged_Away\"><\/span><span style=\"font-weight: 400;\">Why Low Ratings Get Extra Attention, Not Just Averaged Away<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A single low rating doesn&#8217;t just blend into an average and disappear unnoticed. Ratings of one, two, or three stars specifically get flagged for review by the platform&#8217;s own team, which means a bad experience triggers an actual look at what happened instead of getting diluted into a number that still looks fine overall.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_to_Look_for_Beyond_the_Star_Rating\"><\/span><span style=\"font-weight: 400;\">What to Look for Beyond the Star Rating<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The number itself is a starting point, not the whole story, and a bit of extra reading goes a long way.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Reading_What_Reviews_Actually_Say_Not_Just_Counting_Stars\"><\/span><span style=\"font-weight: 400;\">Reading What Reviews Actually Say, Not Just Counting Stars<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most people would rather leave a generous review than have an awkward conversation about a massage that wasn&#8217;t quite right, which is exactly why star ratings alone don&#8217;t tell the whole story. Reading the actual text of a few reviews, not just the number attached to them, usually reveals more: specific compliments, recurring mentions of a particular skill, or small details that a star rating alone flattens into a single digit.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Recency_and_Consistency_Matter_More_Than_a_Single_High_Number\"><\/span><span style=\"font-weight: 400;\">Recency and Consistency Matter More Than a Single High Number<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A provider with fifty reviews and a steady 4.8 tells a different story to one with three reviews and a perfect five, even though the second number looks better on paper. A longer, consistent track record is generally a stronger signal than a small handful of glowing ratings, since consistency over time is harder to fake than a good week.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Fake_or_Unreliable_Reviews_Are_Prevented\"><\/span><span style=\"font-weight: 400;\">How Fake or Unreliable Reviews Are Prevented<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Anyone who&#8217;s bought something online after reading suspiciously enthusiastic reviews from accounts with one post ever knows the feeling of being misled by a review that wasn&#8217;t real.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Reviews_Tied_to_Verified_Completed_Bookings_Only\"><\/span><span style=\"font-weight: 400;\">Reviews Tied to Verified, Completed Bookings Only<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reviews on a marketplace platform are generally only possible after an actual, verified booking has been completed, which rules out the kind of anonymous, unverifiable review that plagues open review sites with no booking system behind them. This single requirement does most of the heavy lifting in keeping the review pool honest.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Why_This_Matters_More_Here_Than_on_a_Generic_Review_Site\"><\/span><span style=\"font-weight: 400;\">Why This Matters More Here Than on a Generic Review Site<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A review tied to a confirmed booking carries a paper trail: a real date, a real service, a real transaction behind it. That&#8217;s a structurally different situation to an open platform where anyone can leave a review about anything without ever proving they were a real customer, and it&#8217;s a big part of why marketplace reviews are usually more trustworthy than reviews sitting on a generic public listing.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Leave_Useful_Feedback_Yourself\"><\/span><span style=\"font-weight: 400;\">How to Leave Useful Feedback Yourself<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Two minutes typing out an honest review does more for the next client than any amount of marketing copy a business could write about itself.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Being_Specific_Instead_of_Just_Generous\"><\/span><span style=\"font-weight: 400;\">Being Specific Instead of Just Generous<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Naming what actually worked, a particular technique, how a specific issue was handled, whether the provider communicated clearly beforehand, gives the next person something real to go on. A specific three-star review with real detail is more useful to everyone, including the provider, than a generic five-star review that says nothing at all.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Leaving_a_Review_Even_When_Nothing_Went_Wrong\"><\/span><span style=\"font-weight: 400;\">Leaving a Review Even When Nothing Went Wrong<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">An uneventful, perfectly good session deserves a review too, not just the rare standout or the occasional disappointment. Most of the useful signal in a review system comes from the steady middle ground of honest, ordinary feedback, not just the extremes on either end.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Understanding how ratings function behind the scenes is what makes them something to trust instead of just glance at, and<\/span><a href=\"https:\/\/help.getblys.com\/clients\/how-does-blys-work\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">the full picture of how Blys works<\/span><\/a><span style=\"font-weight: 400;\"> goes further into the mechanics behind this and everything else that happens once a booking&#8217;s confirmed. The reviews are already there waiting to be read properly, and once you&#8217;ve done that, the actual booking only takes a couple of minutes.<\/span><\/p>\n<p><a href=\"https:\/\/app.getblys.com\/new-booking\/?utm_source=website-blog&amp;utm_medium=blog&amp;utm_campaign=how-provider-ratings-reviews-work\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">See the Reviews and Book \u2192<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span><span style=\"font-weight: 400;\">Frequently Asked Questions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_Do_Provider_Reviews_Work_on_Marketplace_Platforms\"><\/span><span style=\"font-weight: 400;\">How Do Provider Reviews Work on Marketplace Platforms?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reviews are left by clients after a real, completed booking, and each new rating factors into a provider&#8217;s overall average rather than being a fixed number set once. Ratings of one, two, or three stars specifically get flagged for review by the platform&#8217;s team, so a bad experience triggers a proper look instead of just blending into an average.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Are_Massage_Therapist_Reviews_Online_Actually_Trustworthy\"><\/span><span style=\"font-weight: 400;\">Are Massage Therapist Reviews Online Actually Trustworthy?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reviews tied to a verified, completed booking are generally more trustworthy than reviews on an open platform where anyone can post without proving they were a real customer. That verification step is what separates a marketplace&#8217;s review system from an anonymous public review site.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_Do_I_Know_What_to_Look_for_Beyond_the_Star_Rating\"><\/span><span style=\"font-weight: 400;\">How Do I Know What to Look for Beyond the Star Rating?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reading the actual text of a few reviews, not just the number, usually reveals more than the star rating alone, including specific compliments or recurring mentions of a particular skill. A longer, consistent history of solid reviews is generally a stronger signal than a small number of perfect ones.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_Are_Fake_Reviews_Prevented_on_Booking_Platforms\"><\/span><span style=\"font-weight: 400;\">How Are Fake Reviews Prevented on Booking Platforms?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Requiring an actual, verified booking before a review can be left rules out the anonymous, unverifiable reviews that show up on open platforms with no booking system behind them. This single requirement does most of the work in keeping a marketplace&#8217;s review pool honest.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Are_the_Best_Trust_Signals_to_Check_Before_Booking\"><\/span><span style=\"font-weight: 400;\">What Are the Best Trust Signals to Check Before Booking?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A provider&#8217;s overall rating, the detail and consistency of their written reviews, and how long they&#8217;ve had a steady track record all matter more together than any single number alone. A complete profile with specific, detailed reviews is a stronger trust signal than a high star rating with little supporting detail.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Should_I_Leave_a_Review_Even_If_My_Session_Was_Just_Fine\"><\/span><span style=\"font-weight: 400;\">Should I Leave a Review Even If My Session Was Just Fine?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes. Most of the useful signal in a review system comes from steady, honest feedback about ordinary sessions, not just the rare exceptional or disappointing ones. A specific, honest review, even about an unremarkable but perfectly good session, helps the next client more than no review at all.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_One-Star_or_Two-Star_Reviews_Get_Special_Attention\"><\/span><span style=\"font-weight: 400;\">Do One-Star or Two-Star Reviews Get Special Attention?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, on platforms that take this seriously. Low ratings, typically one, two, or three stars, get flagged for review by the platform&#8217;s own team rather than simply averaged into an overall score and left alone.<\/span><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; bg_color=&#8221;#faf1eb&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;3%&#8221; bottom_padding=&#8221;3%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Book_Your_Session_With_Confidence\"><\/span>Book Your Session With Confidence<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; open_new_tab=&#8221;true&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; text=&#8221;Book Now&#8221; url=&#8221;https:\/\/app.getblys.com\/new-booking\/?utm_source=website-blog&amp;utm_medium=blog&amp;utm_campaign=how-provider-ratings-reviews-work&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text] A five-star review that just says great! is the&#8230;<\/p>\n","protected":false},"author":1919,"featured_media":85212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"How Provider Ratings and Reviews Actually Work | Blys","_yoast_wpseo_metadesc":"Wondering how much you can actually trust a provider's star rating? 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