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Frequently Asked Questions
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Blys is the fastest, easiest and safest way to book mobile massage and other wellness services online.
Blys delivers the best-qualified wellness professionals to your doorstep – by connecting you to a qualified & trusted service provider.
No phone calls, no cash payments, no stress about finding the right service provider or making the journey to the spa and back. You simply go online and let us know what type of treatment you want and where & when – and we’ll have a qualified and trained professional knocking on your door in no time with everything you need.
Some of our customers describe us as ‘Uber for Massages’ or ‘Uber of Wellness’.
Check available service providers in your local area and book from https://providers.getblys.com/
Yes! You can browse providers in your area by heading to the provider directory and inputting your location and preferred service type into the search field.
From here, you can click the individual provider listings to view their complete profile including their bio, reviews and rating.
Once you’ve chosen your preferred nail technician you can book them directly by clicking the ‘book’ button on their profile page.
If your selected provider isn’t available, we’ll prompt you to either reschedule to another time or select another nail technician in your area.
Sessions start from 6 am to midnight, 7 days a week, 365 days a year – including holidays. These hours refer to the first and last available appointment start times.
You can book an in-home massage and beauty 7 days a week, 6 am to midnight.
Click here to view our full menu.
You can also buy gift vouchers, which can be used to book any treatment of choice.
Bookings are made in a few simple steps online via our website or Blys mobile app using your Apple or Android devices where you can customise your treatment and pay securely for your session.
Once the booking is confirmed (accepted by a service provider), payment will be automatically processed. Your card/ account is not charged until your booking is confirmed. We only put an authorisation request for the total amount on your card, just to make sure you have sufficient funds for your booking. If for whatever reason you end up cancelling, those funds would just be released immediately without leaving your bank.
Please note that you are not charged for a pending booking request until it is accepted and confirmed by a provider.
You may reschedule or cancel pending booking requests at any time without penalty.
Confirmed bookings are requests that a provider has accepted.
The booking payment is charged when a booking is confirmed. Confirmed bookings cannot be rescheduled; you must cancel the confirmed booking (fees may apply, see below) and create a new booking to change the time or date.
