Frequently Asked Questions
Got A Few Questions?
Blys is the fastest, easiest and safest way to get a professional massage at home, a hotel or your office.
We deliver the best massages to your doorstep from $119 – by connecting you to a trusted & qualified therapist in your local area.
No phone calls, no cash payments, no stress about finding the right therapist or making the journey to the spa and back. Simply make a booking online or via our app, and we’ll have a qualified & vetted therapist knocking on your door in no time.
You can book mobile massage and beauty treatments, 7 days a week, 6am to midnight.
There are over 50 treatments to choose from. Click here to view our full menu.
We also offer massage gift vouchers! Give the gift of me-time with a spa-quality massage at-home. Buy a massage gift voucher from only $50, delivered instantly or on a set date.
Absolutely! Our easy to use booking platform makes it super easy to rebook your favourite providers.
Simply go to your ‘past bookings’ section of your account, find your favourite therapist, and click ‘rebook’.
Some providers get booked out fast, so if you loved a specific provider and don’t want to miss out, we recommend you book your next treatment in advance.
The Blys mobile app also allows you to add therapists to a ‘favourites’ list for quick access.
You can book massage and beauty treatments with Blys 7 days a week from 6 am to midnight, including holidays. These hours refer to the first and last available appointment start times.
In the event that there are no available providers in your area for your requested booking date and time, we’ll get in touch via email and an app push notification to check whether you would like to reschedule or cancel. We don’t charge you until your provider has confirmed so you won’t be out of pocket if your booking doesn’t get confirmed.
You can book a home massage or beauty treatment using our website or on-demand app. After your booking has been confirmed you’ll get real-time updates about the location of your therapist via the app.
Yes! You can browse massage therapists in your area by heading to the provider directory and inputting your location and preferred service type into the search field.
From here you can click the individual provider listings to view their complete profile including their bio, reviews and rating.
Once you’ve chosen your preferred massage therapist you can book them directly by clicking the ‘book’ button on their profile page.
If your selected massage therapist isn’t available, we’ll prompt you to either reschedule to another time or select another massage therapist in your area.
Nope! All mobile massage therapists bring everything needed for a perfect at-home massage: a professional table, fresh sheets and towels, lotion or oils, soothing music, and most importantly – the best hands in the business!
All you need to do beforehand is pick the room you’d like to have your treatment in and clear 2x2m of floor space for your provider to set up their massage table.
Whatever makes you comfortable – you determine your own level of comfort when disrobing, but typically you’ll undress down to your underwear.
As per Blys guidelines, clients are required to wear underwear for the duration of the massage.
All therapists are trained to give you the privacy to undress, they will simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed.
In regards to chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets.
Yes, you can – however we cannot guarantee it as it depends on the health fund you’re with and the availability of therapists.
If you’d like to claim a health fund rebate for your massage, simply add your requirement in the ‘notes for therapist’ section when booking and we’ll do our best to find an available therapist with that health fund.
Because Blys makes self-care easy! Forget the stress of getting to and from appointments or trying to find a time that suits at your local spa and have a qualified and professional provider take care of you from the comfort of your home, hotel or office.
Of course you can! If you’re tired of searching ‘massage near me‘ then you’ve come to the right place! With Blys, you can forget the trek to the spa or clinic and book a massage therapist that comes to you, wherever you are!
Our seamless mobile booking platform allows you to book mobile massages with top-rated massage therapists in your area. It’s as simple as that, we bring the spa to you.
Sure can. You can book a massage or beauty treatment delivered to your home, hotel or office from 6am to midnight, 7 days a week.
You can book a home massage from as little as $119.
This price includes travel and equipment such as fresh towels or linen, lotion or oil, a professional massage table (or massage chair if required) and a full body massage from a qualified therapist.
For more details, see our pricing page.
