At Blys, we’re always working on ways to help our providers grow their business and attract more bookings. That’s why we’re excited to introduce a new feature update to give your profile more credibility so that you can get those bookings streaming in. Providers can now add customer reviews manually to their profiles!
So, if you have client reviews in your Google Business Profile, Trustpilot, Thumbtack, Facebook or any other platform, you can now showcase them on your Blys profile.
Previously, providers could only display reviews that were collected through Blys after completing a booking. But we understand that for wellness professionals who are new to the platform, expanding into new services, or operating in a new market region, having few (or no) reviews could make it harder to secure bookings. To solve this, providers can now manually add customer reviews from other platforms or sources to their Blys profile.
To ensure transparency, these manually added reviews will not be marked as “verified”, while reviews collected directly through Blys remain verified.
How Does This Help You?
- Boost your profile’s credibility – A strong set of reviews helps build trust with potential clients prior or even after your bookings. Whether you’re a seasoned provider, or a new one, this update will help you strengthen your profile.
- Attract more bookings – Clients are more likely to book a provider with positive feedback. No lack of transparency, no lost opportunities.
- Showcase your experience – Even if you’re new to Blys, you can display reviews from your existing clientele, adding to your professionalism and credibility
How It Works
Adding reviews manually is easy! Here’s how:
For Mobile
1. After opening your Blys Pro App, head to your Account and tap on Business.
2. Navigate to Reviews > Reviews Received.
3. Tap on Add Review.
4. Provide a Rating and add the Review description. You can add images if they’re available, and if you wish to. Then, add other details of the review such as Service Type, Treatment Type, Client’s Name, Date of Review and even the Source it was taken from.
5. Tap on Add Review and see it appear on your profile.
6. To edit the Review added, go to your Reviews Received section as in step 2, and tap on Edit Review.
7. Make the necessary changes and tap on Save Changes.
8. To delete the Review added, go to your Reviews Received section as in step 2, and tap on Delete Review under the review you want deleted.
9. After the confirmation message appears, tap on Delete to permanently remove the review from your profile.
10. You can also sort the reviews in the order they appear on your profile depending on various criteria such as Date of Review and Ratings. Tap on Filter & Sort on your Reviews Received page. Once you sort the reviews, confirm by tapping on ‘Apply’.
For PC
1. Go to Pro Dashboard.
2. Navigate to Reviews > Reviews Received.
3. Click on Add Review.
4. Add your Rating and Review description. Upload Images to enhance the review (if available). Then, add other details of the review such as Service Type, Treatment Type, Client’s Name, Date of Review and even the Source it was taken from.
5. Click on Add Review to save and see it appear on your profile.
6. To edit, click on Edit under the review you need edited, and Save Changes.
7. To delete the review, simply click on Delete. A confirmation message appears, after which you can delete the review permanently.
8. You can also sort the reviews in the order they appear on your profile depending on various criteria such as Date of Review and Ratings. Click on Filter & Sort on your Reviews Received page, and apply the changes made.
Need help? You can contact our support team if you need assistance with adding reviews to your profile or refer to this detailed help center article.
The more great feedback you showcase, the more clients will trust and book your services. Log in now and add your best customer reviews to your profile!
