February brought easier recurring booking changes, smarter Gift Card support, clearer job information for pros and stronger privacy across the platform.
Here’s what changed on Blys.
For Clients
Find Gift Cards from pro profiles
Gift Cards became easier to discover while browsing.
Clients can now access the Gift Card purchase experience from pro profile pages on web and mobile. It creates a more natural path from exploring profiles to buying self-care for someone else.
Gift Cards are now easier to discover while browsing profiles.
Update recipients across future recurring bookings
When the recipient changes for a recurring booking, editing every future booking one by one creates unnecessary work.
Clients can now apply a recipient change across all future bookings in the series at once. This keeps the schedule consistent and makes recurring bookings easier to manage.
Smarter Gift Card help in chat
The Blys AI assistant gained a useful new Gift Card capability.
Clients can ask for the remaining balance of a Gift Card by providing its number. The assistant can return the available balance and relevant usage information, reducing the need to contact support for a simple balance check.
When a client is ready to book, the assistant can also provide a direct path to the booking flow rather than leaving them to find it themselves.
A simpler booking flow
The outdated COVID-19 vaccination question was removed from the booking experience, client profile and recipient details.
Removing a question that was no longer needed made the path to booking shorter and kept account information more relevant.
Better handling for unfulfilled recurring bookings
Repeatedly creating future bookings that cannot be accepted is frustrating.
If three recurring bookings in a row are cancelled because no pro accepts them, the remaining future bookings in that series are now cancelled automatically. The client receives an email explaining what happened rather than being left in a cycle of new requests and cancellations.
For Providers
Download US tax forms from the dashboard
US-based pros can now access eligible annual tax forms from the reporting area of the provider dashboard.
The section also explains that Stripe issues a 1099 form when yearly earnings meet the applicable US$600 threshold. This replaces a generic “no documents available” message with clearer information about why a form may or may not appear.
Clearer service fee information
Service fees can vary according to a pro’s tier.
The Public Jobs experience now makes that clearer instead of showing a fee without enough context. Pros can better understand how the displayed amount relates to their tier before considering a booking.
More accurate location details before accepting
Travel time matters when deciding whether a booking fits.
Location and distance information shown before acceptance was improved so it better reflects the actual booking location. This helps pros make a more informed decision before committing to a job.
Clearer timing messages
When a pro attempts to mark a booking complete too early, the app now gives a more accurate explanation.
The improved message is particularly helpful when the booking is still days away, where a time-only prompt could previously be misleading.
For Clients and Providers
Stronger name privacy across Blys
Last name initials were removed from more places across the platform, including directory listings and profiles.
This gives clients and pros an extra layer of privacy while preserving the first-name information needed for booking communication.
Cleaner, more consistent names
Names entered in all caps or inconsistent casing are now formatted automatically into a cleaner, standard style.
The update was applied to existing accounts as well as new entries, helping profiles and booking details look more consistent.
Multi-language privacy checks in chat
Private information can be shared in any language, so chat protection needs to work beyond English.
AI-powered checks now detect contact details such as phone numbers and email addresses across multiple languages. This helps keep booking communication safer and reduces the chance of personal information being exposed in chat.
A smoother live chat loading experience
Previous support messages now load with a proper progress state rather than briefly showing an empty chat.
It’s a small change, but one that makes returning to a support conversation feel faster and more dependable.
More improvements are on the way
February’s releases focused on easier account management, clearer information and stronger privacy for both sides of the Blys marketplace.
Keep an eye out for the next monthly update to see what’s new.
